Contact Xumo TV Support
Company Name: Comcast Cable Communications
About: Control is at your fingertips with the Xumo TV app. Download the app and pair it
with your Xumo TV to use your smartphone or tablet as a second remote.
Xumo TV Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Comcast Cable Communications
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Xumo Play Website
Privacy Policy: https://www.xumo.com/privacy
Developer: XUMO LLC
Can I trust Xumo TV app?
Protect your data and wallet. We investigate the developer's website (Tv.xumo.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Cannot watch my APP FOXNATION. Was ok when I was using the DVR box from Spectrum. What do I need to do to be able to watch the app that I am payiing for.
Pairing
by Choc9308
The app was working fine then it just stopped working. When it stopped working I deleted the app and downloaded it again but now it will not pair with my phone. It says the device is already paired but it isn't.
Also, the app won't allow me to pair multiple devices for the same tv. My kids share a room and want to download the app on each of their devices but it won't allow us to pair the other devices. The actual remote broke and no longer works so we need the app. Please fix this as soon as possible.
Remote gives errors.
by Junkies Get More Help
Remote give errors. If you delete and redownload, you can’t pair it. It will say “already paired” but won’t show up. Told this tho customer service. They told me the app remote will not work if the physical remote doesn’t work. Had to be the most absurd thing I’ve ever heard. I can see 1 year ago, another reviewer had the SAME PROBLEM, and it’s obviously not resolved. I’ll take the loss, sell for cheaper and just go back to the real tvs. No wonder these tvs are cheap. They are trash. App is trash. Support is trash.
Couldn’t Pair
by MAJ A
Downloaded the app and followed all the instructions. Made sure that everything was on the internet and everything was good. Then I searched for my Xumo device… and low and behold there was no device to be found. I was exactly 12” from the xumo box holding my phone… no device found, try again (over and over). I made sure xumo was good for networking in my settings. Still couldn’t pair.
Had to delete the app before I even used it.
Don’t advertise that this works if it doesn’t.
Have a Problem with Xumo TV? Report Issue
Why should I report an Issue with Xumo TV?
- Pulling issues faced by users like you is a good way to draw attention of Xumo TV to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Xumo TV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xumo TV.
