Shuffles app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
33.7%

Something else
32.6%

Not working
25.0%

Connection
3.3%

problems reported in the last 24 hours

24 hour clock ⏰

  40 Reported Issues: 😵🆘🛟🚨📢

Livia
2024-01-01

Hi, Android user here with issues on app feature bug. Specifically the add element via search (magnifying glass icon) and switching back and forth from search. Perhaps add a preview option so user doesnt have to ga back and forth so much and I can see how this new element might blend w the current collage before adding to canvas. Feature suggestion: re arrange layers by drag and drop on the layer stack overview menu option. Or at least be able to click and jump to wanted layer.

Jessica
2023-09-08

Opacity disappears on finished Shuffle when opened. Thumbnail appears correct.

Joaquin
2023-09-06

When saving the shuffle I created, it always stops halfway and says “looks like we cant save your work”.

Andrea Donegan
2023-08-06

Will not post shuffles. I’ve checked my internet connection and it’s working properly.

Jeremy
2023-05-17

My shuffles have been edited from what they were originally. The colors of my cutouts have been changed a while after I posted it.

Madison
2023-04-22

Recently all cutouts have been changed in moved on several of my own shuffles and on almost every shuffle I look at. It no longer looks like the original images and often times it completely ruins the shuffles that took hours to make.

Ayame Ikemoto
2023-03-17

Messages from other person doesn’t show up

Gloria T
2023-03-04

unable to save or publish work

Charlotte Morton
2023-03-02

Unable to save or publish work

Kianna
2023-02-14

I keep trying to save my shuffles, want to save to my gallery. But it keeps saying the action timed out and can’t save

Ali
2022-12-24

I have 1 particular shuffle that will not save. Even if i just try to exit out of it i get an error that says “Failed to save changes. The operation couldnt be completed. ShuffleApp.UploadError error 0). Ive exited out of the app, restarted phone, but no fix. All my other shuffles work fine.

Chiara
2022-10-10

I try to save my new collage but it just comes up with this error message: "Failed to save changes, the operation couldn't be completed ( Models.UploadError error 1.) " I am hoping that there is a way to solve this issue without deleting my work.

Sadie
2022-09-03

Whenever I finish and try to save or post my shuffles it deletes some of the photos in them even when I don’t touch anything. Is this because there is a max number of photos you can use at once?

Arabella
2022-08-26

my ipad and phone are both updated and connected to wifi but every time i open the app it’s shuts off before i can do anything

April
2022-08-24

I used to be able to scroll tons for cutouts of things to make a shuffle. Now all of a sudden there’s only about 8 of the cutouts and no where to scroll. I’m not sure what the problem is. Anyone else having this too?

Miahunie
2022-08-23

it wont let me save shuffles it fails to save changes

Aliyah
2022-08-23

i made three shuffles but when i went to post my third one my app crashed and now whenever i click on the app it just takes my back to my home screen and won’t let me into the app

Rachael
2022-08-23

Unable to save or view shuffles. Whenever I try to save one, it says it is in the wrong format and the action can’t be completed. Have tried deleting and redownloading the app / restarting my phone and it still doesn’t work :(

Emily Hurley
2022-08-22

it won’t let me save or share any of my shuffles, it just says ‘the data couldn’t be read because it isn’t in the correct format’ so i tried to delete and re-install the app to see if that would do anything but it deleted my previous shuffles and now i can’t seem to get them back

Sophie
2022-08-22

Can’t see anything on my account like I go to look at shuffles that have been created but I get a black screen

Andrei
2022-08-22

"Failed to save changes. The data couldn't be read because it isn't in the correct format." and can't see any other people's shuffles

Lucy
2022-08-22

Shuffle doesn’t seem to work on my phone, it says. The date couldn’t be read because isn’t the correct format?

Noa MacRae
2022-08-22

Whenever I try to save a shuffle, it always comes up with a warning saying 'The data couldn't be read because it isn't the correct format.' And I can't access anyone else's shuffles

Lucy Hall
2022-08-22

I tried to connect my Pinterest account but it just says ‘Error The data couldn’t be read because it isn’t in the correct format’ and it won’t let me do anything

Kya
2022-08-22

when i open the shuffles app it comes up with, ‘the data couldn’t be read because it isn’t in the correct format’ i don’t know what to do i’ve tried to re download it but it comes up with the same thing. please help

Em
2022-08-22

Opened the app went to put in my code and got told there was an error, I deleted the app and tried again 4 times it kept telling me the exact same thing and I'm just stuck on the opening photo not being able to click anything

Issy
2022-08-22

I am unable to save or share shuffles or view anyone else’s my for you page and under hashtags etc just comes up blank. I have already tried reinstalling the app but that didn’t help

Izzi GW
2022-08-22

once i found a working code, it wouldn’t even let me log into my account saying there was an error due to it being in the wrong format.

Ffion
2022-08-22

Nothing is coming up on the explore pages and i cant post anything :/

Orla
2022-08-21

i am still struggling to find a code but whenever i enter the app the first screen comes on the 3-5 seconds later it says “error. The data couldn’t be read because it isn’t in the correct format.”

Showing 1-30 of 40

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