Absolutely terrible. Bought this game on the market place and played it for a few weeks, paid for VC and all that. My PS4 then broke beyond repair, so I bought a used one. Redownloaded all my stuff from the online storage and all that. My log in is expired and 2k says my account needs reverified. So I Can no longer play on my career, 2k customer support says that I would literally have to find the previous user of the ps4 and get the account names for 2k so they could remove them since they “think” there’s nba acct’s linked to the ps4 ( yes I wiped it clean and reset it and still nothing) and add my account in. LIKE I KNOW WHO HAS OWNED THE ps4 before I got it. They can’t just send me a re-verification email. This system is so flawed it’s ridiculous, 2k support is an absolute joke and have no idea what they’re doing. Not even adding a new Sony account to the ps4 did anything.
Sincerely,
A long time customer switching to madden or NHL