Contact YouRace Support
Company Name: Raphael Barthomeuf
About: YouRace is the ultimate running app for pushing your limits.
It is designed for
simplicity, efficiency and privacy.
YouRace Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: hello@runna.com
Website: 🌍 Visit Runna Website
Privacy Policy: https://www.runna.com/privacy-policy
Developer: Runna
3 Most reported problems 😔💔
Where is watchOS 9 on this app
by Jcokacola
Why can’t I use the action button on the app? Every day new Ultra purchases happens and your app doesn’t support the action button and I wish there was a way to download and visualize map data on the Watch for trail runs.
Buggy. Resets workouts
by Jus D'Orange
I’ve encountered a situation where the work out reset itself. Scenario: I’m listening to a podcast, and I have started YouRace free run workout. I use the two buttons to pause the work out, then I press the side button to navigate out of the app to go to the Podcasts app. When I navigate back to the YouRace app to the work out, the workout stops and resets. The app even crashes.
Please fix this bug.
great for racing
by Jordanh8
distance corrections makes pacing races much easier
Have a Problem with YouRace? Report Issue
Why should I report an Issue with YouRace?
- Pulling issues faced by users like you is a good way to draw attention of YouRace to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a YouRace customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YouRace.
