Contact Hivemap Support
Company Name: Hivemapper Inc.
About: Hivemapper is a decentralized, ever-updating map built by people using the
world’s first crypto-mining dashcam. Contributors are rewarded with our crypto
token, HONEY.
Hivemap Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hivemapper Inc.
Verified email ✔✔
E-Mail: hi@hivemapper.com
Website: 🌍 Visit Hivemapper Website
Privacy Policy: https://hivemapper.com/tos/privacy-policy/
Developer: Hivemapper
4 Most reported problems 😔💔
Good morning I just received my hive mapper dash cam. Installed everything and been running for a couple hours but I don't see any honey tokens being earned. There's a few finder on my phone I just want to make sure that I have my camera positioned correctly can I email someone a picture of it
App hasn’t worked in almost a week
by Tylerbewest
I’ve had this app and dash cam for about two weeks now. The first week everything was kind of working but the UI was still pretty glitchy. Now I can’t even get my wallet to connect to the app therefore it isn’t allowing me to upload map data. At this point I’m unsure if I’ll even recoup the startup cost of the camera. Reading back on these issues, it appears that this has been a consistent problem for this platform.
Massive Issues with EVERY Update
by SevyforPresident
I am a founding member of Hivemapper using the original device. I waited a year to get my device and once I did every time there was an update the device would fail. I’ve been looking at a beautiful brick in my windshield for over a month. Using email or discord as your only options for Support is a joke. The mini firmware and software updates that continue to have problem after problem makes this an unworthy investment.
Ordered my mapper 17 days ago! Nothing yet
by Tonystocks123
I am beyond frustrated! Apart from having to wait two days for an email response from customer service every time I have a question ,the tracking information that they gave me shows that the item has not even left the factory! I have been handed off to several different customer service reps with one even showing with a screenshot that my order was on a two day delivery. I don’t understand why I have to wait 1 to 2 days after each question I have for a simple response? I have resorted to finally writing a negative review in hopes that someone will finally reach out to me and take care of the situation. Extremely disappointing with the whole process and lack of empathy from the company representatives!
Have a Problem with Hivemapper Companion? Report Issue
Why should I report an Issue with Hivemapper Companion?
- Pulling issues faced by users like you is a good way to draw attention of Hivemapper Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hivemapper Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hivemapper Companion.
