Contact Pionex US Support

by Seagram789

I recently used the app and I was terribly disappointed with my experience. My trading bot lost money. That’s right the bot got me Negative Returns. The bot has been running since May 2021, no positive return and I’m probably screwed tax wise since I can’t access the account to see my tax info. The company behind the app is clearly fraudulent, as their promises were not met and their customer service was unresponsive. In addition, when I tried to get a refund for the coin that is stuck in the account, they refused to cooperate. This has been an extremely frustrating ordeal that could have easily been avoided if the company had acted in a more responsible manner. Avoid Pionex app at all costs! Truly believe Pionex intentions is to take our money and lock our accounts once we fund them. Scam artist, Apple need to remove them from the App Store.

by Emamiamirh

So downloaded the app, super easy and deposited only $100 to test it out. Made like $14 within 1 month of using a bot. Super fun, right? Wrong! Well it shows that I have $114 (I have closed and ended all bots), after 2 weeks it shows that that I have $105, so first of all not sure why my money value went down? Secondly, I can only withdraw half of it, the other half is not even showing!!! Third, the cost of taking your money is like $12 for $45 (Big Scam), and last but not least, there are nowhere that you can click to find out what’s going on to get help. So be aware. When you use this app, consider it as a slot machine where you will lose money and no returns.

by Adam222300

Don’t not communicate with their customer service they are all scammers beware they will lead you on to find out your information just to rob you later. They are scammers just another update to let you guys know customer service will rob you. Scammer alert scammers alert. I’m just letting you know. Do not fall for the 30 day. Wait for anything they tell you. Whatever you ask them they’re gonna tell you you must wait 30 days. Just to find out that there is nothing you’re waiting for. It’s just a bunch of scammers.