Contact Go2 Support
Company Name: Via Transportation, Inc.
About: Go2 works like a minibus that comes when you want, where you want - book rides
in seconds, get picked up steps from your door, and access the Muskegon metro
area without needing a car.
What we’re about:
SHARED.
Go2 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Via Transportation, Inc.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Go2 Website
Privacy Policy: https://ridewithvia.com/privacy-policy/
Developer: Via Transportation Inc.
Privacy & Terms:
Can I trust Go2 app?
Protect your data and wallet. We investigate the developer's website (Matsbus.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Do NOT Use
by Ann Lasser
I have been using the Go2 app successfully for awhile now, lately it’s been charging me for rides I never got. There have been many complaints about the app regarding a wide variety of issues. No one from the company has addressed them. Today, I was again charged for a ride I never got. Tried to buy ride credits because the app glitched out and couldn’t read either of my credit cards, both had way more than enough to cover my ride this morning. I was unable to refunded for the credits I bought but did not use. I also had a problem with my ride credits prior to this. I was charged even though I had credits and never actually got the credits used. Do no not use. Do not recommend. I’d rather pay more to have it done right than to have it done wrong and have nothing to show for it. As bad as the local cab company is pay more, wait and take the cab. Heck, take a bus, take a Uber but do not take a Go2. I requested a delete my account and got ride of the app. Save yourself time, trouble and money.
Worthless
by Noothername11
They cancel rides at their discretion with no notice.
Claim no drivers but yet you see one in the exact area picking up that was needed.
Always try and drop off at the wrong location even tho it’s all set in advanced.
They need major overhaul and to fire who ever runs it
Bad service
by Billy Undds
You can hardly book a ride ever on this app , and drivers are absurd one time a driver wouldn’t even come to my pickup spot! I called multiple times and got no answer later my ride was canceled. I have a hard time getting rides!
Have a Problem with Go2 by MATS? Report Issue
Why should I report an Issue with Go2 by MATS?
- Pulling issues faced by users like you is a good way to draw attention of Go2 by MATS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Go2 by MATS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Go2 by MATS.
