Contact Shadowmap: Sunlight & Shade

Contact Shadowmap Support


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About: Why Shadowmap? • Accurate Sun & Shadow Analysis – Simulate sunlight for any
location worldwide. • Solar Energy Optimization – Maximize solar panel
efficiency with real-time site evaluation.


 
  2026-05-13

Shadowmap Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Shadowmap Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shadowmap Technologies GmbH



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/



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3 Most reported problems 😔💔

3.4 out of 5

Garbage

2025-02-18

by Srshaw

I should’ve looked at that 3.1 rating. This app is worthless. Someone else noted, it doesn’t have ground objects like trees. And also completely misrepresents the shadow cast by buildings. to suggest that it could be used for solar planning is a complete fallacy.

Crashing

2025-02-19

by Rds0829

App keeps crashing. Hope you get this fixed.

Really buggy app

2025-02-20

by DineshG80

1. When I search for a location, it doesn’t move to that

2. Can’t play 24h simulation

3. When I try to switch to high Res mod, it crashes

Basically unusable.




Have a Problem with Shadowmap: Sunlight & Shade? Report Issue




Why should I report an Issue with Shadowmap: Sunlight & Shade?

  1. Pulling issues faced by users like you is a good way to draw attention of Shadowmap: Sunlight & Shade to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Shadowmap: Sunlight & Shade customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shadowmap: Sunlight & Shade.


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