Cuddeback app not working? crashes or has problems?

Cuddeback Status

Published by Cuddeback on 2024-02-07

Built for viewing and managing your trail camera photos, getting status reports
from your trail camera system, remotely managing your trail camera settings
(CuddeLink users need to be on v8.3 or higher), verifying status of your
account, setting up new devices, and accessing help tools.

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User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 7 Comments

By Justin Wagner 4 months ago

I can’t login on the app. If I log in from website, I get right in. Deleted app and reinstalled. Tried several times. States invalid login. We have verified that we are entering correct info. Again, went onto internet and got right in.

By Tom 6 months ago

Cannot turn notifications on. Says it's blocked. Samsung s22 phone

By Joey 7 months ago

Cannot get pictures on the app just says 0 found out of 5

By Joey Harrington 11 months ago

Can’t login to the app. It just sits there and says loading but does nothing

By Eddie 11 months ago

This camera just keep taking pictures non-stop. Nothing in them. Been doing it for 12 hrs already.

By Kent Woodgate 1 year ago

I log onto the app ok There are no photos or video there? I have the camera set to sent photos to my email kcwcudde@redacted I get them there but not on the APP.

By Kevin Wilson, PA-C 2 years ago

App is frozen at loading. Uninstalled/reinstalled and is still at the loading screen

Have a Problem with Cuddeback? Report Issue

Common Cuddeback Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cuddeback app on iOS and Android devices. Solve all Cuddeback app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cuddeback iPhone Issues and Solutions

Cuddeback iOS app crashes, not working, errors
Cuddeback iOS app network issues
Cuddeback on iOS has black/white screen

Cuddeback Android App Issues and Solutions

Cuddeback has errors/crashing/not working
Cuddeback server network connectivity issues
Cuddeback has black screen

Cuddeback iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cuddeback app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cuddeback app crashes or not working on Iphone (iOS):

Close and restart the Cuddeback app on iPhone
Update Cuddeback app to the Latest Version for iOS
Uninstall and reinstall Cuddeback iPhone app
Update your iPhone to the latest iOS version

Fix Cuddeback on iPhone unable to connect to server/internet connection issues::

To resolve Cuddeback network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cuddeback black/white screen (blank screen) on iPhone:

Follow the Cuddeback iOS app troubleshooting guide Here →

Cuddeback Android App Issues and Solutions

Fix Cuddeback not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cuddeback app issues:

Force Stop the Cuddeback App
1. On android, goto "Settings" » click Cuddeback app. » click "Force Stop".

Update Cuddeback to the latest version on PlayStore

Clear Cuddeback App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cuddeback app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cuddeback.

Fix Cuddeback unable to contact server/ Cuddeback internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cuddeback » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cuddeback » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cuddeback on android.

Solve Cuddeback black/white screens issue on Android:

Follow the Cuddeback android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cuddeback, developers of Cuddeback.

100% Contact Match

Developer: Cuddeback

E-Mail: [email protected]

Website: Visit Cuddeback Website

About this app

Built for viewing and managing your trail camera photos, getting status reports from your trail camera system, remotely managing your trail camera settings (CuddeLink users need to be on v8. 3 or higher), verifying status of your account, setting up new devices, and accessing help tools.