UAA app not working? crashes or has problems?

UAA Status

Last Updated on 2017-02-09 by Exposure Events, LLC

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Common UAA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UAA app on iOS and Android devices. Solve all UAA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UAA iPhone Issues and Solutions

UAA iOS app crashes, not working, errors
UAA iOS app network issues
UAA on iOS has black/white screen

UAA Android App Issues and Solutions

UAA has errors/crashing/not working
UAA server network connectivity issues
UAA has black screen

UAA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UAA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UAA app crashes or not working on Iphone (iOS):

Close and restart the UAA app on iPhone
Update UAA app to the Latest Version for iOS
Uninstall and reinstall UAA iPhone app
Update your iPhone to the latest iOS version

Fix UAA on iPhone unable to connect to server/internet connection issues::

To resolve UAA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UAA black/white screen (blank screen) on iPhone:

Follow the UAA iOS app troubleshooting guide Here →

UAA Android App Issues and Solutions

Fix UAA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UAA app issues:

Force Stop the UAA App
1. On android, goto "Settings" » click UAA app. » click "Force Stop".

Update UAA to the latest version on PlayStore

Clear UAA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UAA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UAA.

Fix UAA unable to contact server/ UAA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UAA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UAA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UAA on android.

Solve UAA black/white screens issue on Android:

Follow the UAA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Exposure Events, LLC, developers of UAA.

About this app

The this app app will provide everything needed for team and college coaches, media, players, parents and fans throughout an event.