GCTV Status

Last Updated on 2024-08-06 by Global Champions GCL B.V.

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Common GCTV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GCTV app on iOS and Android devices. Solve all GCTV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GCTV iPhone Issues and Solutions

GCTV iOS app crashes, not working, errors
GCTV iOS app network issues
GCTV on iOS has black/white screen

GCTV Android App Issues and Solutions

GCTV has errors/crashing/not working
GCTV server network connectivity issues
GCTV has black screen

GCTV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GCTV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GCTV app crashes or not working on Iphone (iOS):

Close and restart the GCTV app on iPhone
Update GCTV app to the Latest Version for iOS
Uninstall and reinstall GCTV iPhone app
Update your iPhone to the latest iOS version

Fix GCTV on iPhone unable to connect to server/internet connection issues::

To resolve GCTV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GCTV black/white screen (blank screen) on iPhone:

Follow the GCTV iOS app troubleshooting guide Here →

GCTV Android App Issues and Solutions

Fix GCTV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GCTV app issues:

Force Stop the GCTV App
1. On android, goto "Settings" » click GCTV app. » click "Force Stop".

Update GCTV to the latest version on PlayStore

Clear GCTV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GCTV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GCTV.

Fix GCTV unable to contact server/ GCTV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GCTV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GCTV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GCTV on android.

Solve GCTV black/white screens issue on Android:

Follow the GCTV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Global Champions GCL B.V., developers of GCTV.

About this app

The this app app offers an on the go experience to follow the best of show jumping, live & on demand. Global Champions Tour, Global Champions League, Tops International Arena, premium content series and much more.