My UWM Loan Reviews

I called the company and half way through the conversation I was hung up on. On the next call they told me they were too busy and I needed to get my paperwork through MyUWMLoan , the employee simply did not have time to do the request.
With little choice I downloaded MyUWMLoan and have thus far been unsuccessful in getting the info I need. Twice when I have tried to create my profile, after I’m done retyping in the information the application resets back to the opening screen asking me to login with a profile it does not let me create. There is very important mortgage information I need, this has been a very frustrating experience.

I love being able to access my loan on my phone, and MyUWMLoan provides the info I need right at my fingertips. The interface is well designed and easy to use. So glad I went through a mortgage broker to refinance, since I saved money and the process was so easy; and I’m glad my broker worked with UWM! If you have a loan with UWM, you should download MyUWMLoan!

Tried inputting my info ( both loan # and name etc) was then brought to the same login page as the website but despite literally copying and pasting my login ID and pass. , worked fine on website but was saying that I had to put in a password through MyUWMLoan ( which I did , just didn’t recognize it was there). Been waiting a long time to be able to pay my mortgage through an app, unfortunately it looks like I’ll have to wait a bit longer.

It is mobile WEB, not mobile native app. UI and interaction is not what you would expect. Totally unusable. Try to tap dashboard button twice and you will be kicked out and will need to start over again: enter your loan number, register your device (again and again?), login again. I wish MyUWMLoan designers use only applications like this on their phones.

I am glad I do not need to use it much. I can use desktop. Avoid this and keep yourself sane.

I’ve spent over an hour trying to set up MyUWMLoan so I can make my first mortgage payment. The screen keeps disappearing and going back to the beginning steps. There is no website to create an account online so you’re stuck with MyUWMLoan. I don’t see how anyone can continue with this company. I am looking to refinance immediately because they do not have the appropriate tools to make it easy for a customer

UWM really needs to figure out what the heck is going on with log-in credentials and verification. Third party log in has been disabled for months for literally everyone, you have to maintain two different sets of login credentials to use all their services, and their two step verification process is completely broken. It's ridiculous for a service that you can't even choose not to work with to have such poor security and service.

Loaded right up…found my loan…logged right in. No access codes or anything. Made a payment within about 3 minutes of downloading MyUWMLoan . Not sure what everyone else is talking about.

I don’t understand why you would release an app before testing it. MyUWMLoan can not be even considered in the “development mode”. Lots of issues with login, SMS verification every time you open MyUWMLoan , can’t stay logged in and numerous other issues. MyUWMLoan is clearly not tested before getting published on App Store. Don’t waste your time installing it. Hopefully next versions it can become more stable. Until then 0 stars.

I was hoping for an actual useful app that would expedite the payment process. Instead, after 10 minutes of going back and forth between text verification codes and passwords, you have to log in again. Why doesn’t MyUWMLoan offer facial recognition and the ability to store the user info? Who designed this? Spend more on MyUWMLoan and less on advertising.

I rarely review apps, but I just had to comment so that they would hopefully improve this. The login process is atrocious. It would be fine for the first time you ever login, but it doesn’t save your credentials even behind faceID. When you are finally in and click on various places of MyUWMLoan it will log you out. Multi-tasking to a different app will log you out. Terrible experience. Don’t even have an app.

It’s easy to login and make my payment. The face recognition is super helpful so I don’t have to deal with the lengthy password process. Great job so far, can’t wait to see what else is coming!

MyUWMLoan is definitely an improvement from having to go to a website everytime and login to view your statement. It appears to stay logged in. I would love to be able to use faceID with it. Baby steps though I suppose.

Registering by loan number doesn’t work so I’m not sure why that’s an option and registering the normal way is buggy. Just do it on their website. Passwords can’t handle dashes so apple generated passwords don’t work. Verification codes have to be entered 1 digit at a time.

Downloaded, entered imrequired info, located my loan, entered my credentials and was able to pay no problem.

very pleased to have this now

There is no personal profile to view or change current mailing address. I looked on MyUWMLoan to check my address and there is nothing. I tried to compose a message but there is no submit button, only the X to cancel is visible. The website is another disappointment.

Just started using MyUWMLoan and I find it user-friendly and easy to navigate.

MyUWMLoan is rough. Bad UI, tough to sign in, no button to pay mortgage on the Home Screen… on and on. I hope it gets better!

I am able to make a payment, but it is not the easiest thing to do. Also it would be great if I could use my fingerprint to log in instead of using my loan number every time.

MyUWMLoan allows me to jump though multiple loans and I don’t have to go through my browser anymore! Face ID is awesome and works great!

I am very happy to have an app for this! Simple to use and makes it easy to manage the mortgage. Thank you.

MyUWMLoan is basically the website layered into MyUWMLoan , so it doesn’t solve any of the issues I have with the website. The auto fill feature does not work correctly for passwords or 2 factor authentication codes.

It doesn’t let me log into my account. It doesn’t recognize I have a loan either.

Just like every other service I can only log in on my main computer. MyUWMLoan and any other device I try to use to login doesn’t recognize my log in info. Nice going.

My loans don’t load properly, and MyUWMLoan becomes pretty much useless, being just a blank screen.

What’s the point on having an app in the store that doesn’t work?