Contact My UWM Loan Support

I called the company and half way through the conversation I was hung up on. On the next call they told me they were too busy and I needed to get my paperwork through the app, the employee simply did not have time to do the request. With little choice I downloaded the app and have thus far been unsuccessful in getting the info I need. Twice when I have tried to create my profile, after I’m done retyping in the information the application resets back to the opening screen asking me to login with a profile it does not let me create. There is very important mortgage information I need, this has been a very frustrating experience.

Tried inputting my info ( both loan # and name etc) was then brought to the same login page as the website but despite literally copying and pasting my login ID and pass. , worked fine on website but was saying that I had to put in a password through the app ( which I did , just didn’t recognize it was there). Been waiting a long time to be able to pay my mortgage through an app, unfortunately it looks like I’ll have to wait a bit longer.

It is mobile WEB, not mobile native app. UI and interaction is not what you would expect. Totally unusable. Try to tap dashboard button twice and you will be kicked out and will need to start over again: enter your loan number, register your device (again and again?), login again. I wish this app designers use only applications like this on their phones. I am glad I do not need to use it much. I can use desktop. Avoid this and keep yourself sane.