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Contact Gradescope Support


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About: Students, upload your assignments to Gradescope more easily than ever before! If
your instructor uses Gradescope for your assignments, you can now upload your
submission with our mobile app. After installing and opening the app, login to
see your Gradescope courses and assignments.


 
  2026-02-13

Gradescope Customer Service 💢

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Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Gradescope Website

Privacy Policy: https://www.gradescope.com/privacy

Developer: Turnitin Android Mobile





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3 Most reported problems 😔💔

1.4 out of 5

kinda pointless?

2024-09-16

by Lindsey🫐

i cant even use notifications bc it logs me out every single time. notifications do not work.

so many issues, so much potential, please improve

2023-07-24

by Piggy_Rainbows

This app could be so useful, and in many ways (in principle), it should be. Being able to scan and directly upload to Gradescope is a huge win. Unfortunately, the app suffers from so many buggy issues and flawed design choices. Please fix these:

- You have to log in every time you open the app. Every. Single. Time.
- Attempting to change or add to your submission COMPLETELY removes your scans.
- Scanning is relatively buggy
- You cannot view your actual Gradescope submissions in the app after submitting!! This is essential to Gradescope itself!
- You can’t see how you assigned numbers to questions in the app in an assignment. It displays all the numbers in one long line and, once again, requires you to use your browser to view.

Overall, this app is just above the bare minimum. Please, fix the above issues and the app will actually be one of the most helpful/useful apps for assignment submission.

Horrible App , Great web function

2023-07-31

by Cutiepie 38

It never let me login on the app. I would go through the steps and then it would take me back the opening page it has when you open the app. The website is great but I wanted the app for on the go and it was horrible and I couldn’t even use it.




Have a Problem with Gradescope? Report Issue




Why should I report an Issue with Gradescope?

  1. Pulling issues faced by users like you is a good way to draw attention of Gradescope to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gradescope customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gradescope.


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