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I would rather walk barefooted thru 100 miles of glass than wear a puma product I’m livid wasted 30 minutes of my life trying to buy a single product from their drop and couldn’t just because their app crashes 100 times try to pay doesn’t work 100 times try add an item to your cart doesn’t work the fact that they make this garbage app exclusive just for the app not to work, waited 1 month for this garbage just to not be able to buy a single item even though I have them in my cart after 100 different attempts cause their app is the worst design and can’t load anything for more than 2 seconds and the checkout doesn’t work with multiple bugs no matter what honestly I will never buy a product from this company again One Piece should have done a colllab with literally any other shoe company

Pumas latest release of their One Piece exclusive was a disaster. I had my Luffy shoes in the cart at checkout and was paying. Once it was finalizing the site crashed. I tried to get back into my cart but the app continuously crashed, sometimes not even letting me enter. Once I finally had them back in my cart after a ridiculous amount of frustrating tries they sold out. I’m furious with Puma and will probably not order from them again. It’s like a clerk taking someone’s product out of their shopping cart and handing it to someone else. Couldn’t even speak to a live agent because of their hours. I’m disgusted with how the app handled this launch and the loss of one of my favorite shows exclusive sneakers to resellers. Puma needs to never make an app only exclusive again. 👎🏼.

I used the app for the first time since a shoe release was going to be exclusive to the app itself. I was extremely interested in the shoe so I decided to download and wait for its release only to get hit with errors the entire time. I endure this for a solid 20 minutes until I find out the item I wanted to buy is now no longer in stock. Go online to see its already being SCALPED. This app is absolute garbage and forcing people to use it only makes it easier for scalpers to buy all the stock. Awful experience, extremely infuriating. Will genuinely never buy puma again.