Contact iPixel Color Support
Company Name: Shenzhen Heaton Technology Co., Ltd.
About: iPixel color is a creative software for designing various pictures and
animations for dot matrix screens. In addition to the built-in exquisite
pictures and gif animations, users can also use this software to create gif
animations, DIY pictures, DIY dot matrix pictures, and You can import the video
you want to display on the dot matrix screen, and you can also project the
screen captured by your phone to your dot matrix screen.
iPixel Color Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit iPixel Color Website
Privacy Policy: http://www.beniao.net/private-policy.html
Developer: Heaton
3 Most reported problems 😔💔
Needs lots of work
by MAinOH
Release an SDK so we can write our own software.
In the Settings function, "clear screen" doesn’t clear the screen, it displays the splash screen.
The stored messages aren’t synced down when a new device accesses the sign.
There is no way to rearrange order of stored messages.
There is no way to edit stored messages. Delete and re-edit.
Many of the items in the gallery have odd wording/attitude for English speakers.
The editor does not support markup tags for text: you can’t highlight a single word.
No font size options.
The clocks are nice, but do we need nearly all of them to include a cartoon character? How about more simple clocks?
Can’t create our own simple clocks.
No documentation.
There’s a save button. Where are messages saved to? How are they loaded? It’s a mystery.
There are many more issues. Release an SDK.
Not impressed
by Iczellion
Does not work as advertised. Music function does not allow Bluetooth sharing and your phone audio will disconnect from your vehicle. Once you leave the music screen on the app, the screen reverts to the date and time. Cannot link an additional screen. Very disappointed and will return product. The other animations seem to work but I have not tried leaving the app to see if it goes back to the default screen which seems to be the date and time.
Less images once connected
by PFapparel.net
The images that are initially on display disappears after the app connects to your phone. This has been a known issue from 2 years ago. How is this not fixed yet?Really I only want the Sharingan eyes that are in the lineup once you download the app. This one and many others disappear after you connect to your phone. This is false advertisement if I say so myself. This needs to be fixed asap. No one else should buy this LED panel until this is fixed.
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