Contact myIDgo

Contact myIDgo Support


Company Name:

About: Are you a myIDTravel user or other (active) Airline staff? Do you want to book
travel items like hotels and rental cars at Travel Industry rates? And do you
want to see all of your booked myIDTravel flights in the same app? Then myIDgo
is the perfect choice for you! myIDgo offers: • Exclusive deals for airline
staff and myIDTravel users • More than 7.000.


 
  2025-02-11

myIDgo Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: support@myIDgo.com

Website: 🌍 Visit myIDgo Website

Privacy Policy: https://www.myidgo.com/pages/dataprotection.html

Developer: Lufthansa Industry Solutions AS GmbH








4 Most reported problems 😔💔

2.0 out of 5
Diego Ortiz
2022-07-21

Soy empleado jubilado de Iberia LAE y por tanto, no tengo dirección de correo de la compañía, a pesar de que tengo los derechos para volar con billetes free. Hay alguna forma de darse de alta en la aplicación?

disappointed - app is broken

2022-05-06

by .-.-.-.-.-.-.-.*.

I was hoping the other negative review was wrong but it's true. This app is so broken I can not even access the space to log in. Despite toggling every setting on and off, the popup keyboard appears mostly off screen so typing doesnt work, and copy/pasting seems to be disabled. The desktop website is also unhelpful about any kind of troubleshooting. Too bad because I could really use this app right now. Hopefully they fix the UX issues so it's functional.

Retired airline employee

2022-05-13

by Cniesen

I am writing this review as your app will not allow retired employees to download unless you have a company email address. I can use this site logging in via my travel benefits of my airline i retired from. Note to the developer many retired employees can still travel, but no longer hold a company email address.

Good concept Bad execution

2022-05-20

by Zrf Jiu J Jb Gf

Wouldn’t it be nice to have an easy resource for travel industry discounted hotels/rental cars? Yes, but this is not it. App is poorly designed. Some menu options run off the screen. Prices are significantly higher than an average Joe can obtain on hotwire, priceline, etc. Also, no rental car search available. Yikes!


Have a Problem with myIDgo? Report Issue




Why should I report an Issue with myIDgo?

  1. Pulling issues faced by users like you is a good way to draw attention of myIDgo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myIDgo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myIDgo.


Alternatives