Bridge app not working? crashes or has problems?

Bridge Status

Last Updated on 2026-05-06 by BridgeMoney

I have a problem with Bridge

Are you having issues? Select the issue you are having below and provide feedback to Bridge.

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5 User reports:
App has problems

User reports 5

5 Problems reported in the last 24 hours

Most reported problems

50.0%

Not working

33.3%

Something else

16.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:

Rodolfo Guzman V:

[Solved] I am having difficulty accessing my account. It’s just refusing to let me in. It’s a backend issue.

View
solution

Kelli Connolly:

App refuses to open. It suggested clearing cache, so I cleared the cache. App still won't open

View
solution

📋 1 Reported Issues:

Mubarak Asmi Saleem 2023-07-06

I can't scan jinko panels,all other panels can scan,I hot Android S22 phone

Showing 1-1 of 1 reported issues:

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Common Bridge Problems & Solutions. Troubleshooting Guide

Table of Contents:

Bridge iPhone Issues and Solutions

Bridge iOS app crashes, not working, errors
Bridge iOS app network issues
Bridge on iOS has black/white screen

Bridge Android App Issues and Solutions

Bridge has errors/crashing/not working
Bridge server network connectivity issues
Bridge has black screen

⚠️ Troubleshoot | Fix Now in One Click

Bridge iPhone Issues and Solutions

How to fix Bridge app crashes or not working on Iphone (iOS):

Close and restart the Bridge app on iPhone
Update Bridge app to the Latest Version for iOS
Uninstall and reinstall Bridge iPhone app
Update your iPhone to the latest iOS version

Fix Bridge on iPhone unable to connect to server/internet connection issues::

To resolve Bridge network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Bridge Android App Issues and Solutions

Fix Bridge not working on Android, crashes, errors or is unresponsive:

Force Stop the Bridge App
1. On android, goto Settings » Bridge » click [Force Stop]

Update Bridge to the latest version on PlayStore

Clear Bridge App Cache and Data:
1. On android, goto Settings » Apps » Bridge » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Bridge.

Fix Bridge unable to contact server/ Bridge internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Bridge » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Bridge » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bridge

Contact Support

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E-Mail: [email protected]

Website: 🌍 Visit Bridge Website

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Developer: Bridge Money

‼️ Outages Happening Right Now

Dec 07, 2025, 08:37 AM
a iOS user from San Francisco, United States reported problems with Bridge : Login
Dec 07, 2025, 06:59 AM
a AndroidOS user from Hermon, United States reported problems with Bridge : Login
Sep 13, 2025, 11:11 PM
a iOS user from Memphis, United States reported problems with Bridge : Not working
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