Contact ATL RIDES Support
Company Name: IBI Group
About: ATL RIDES is a free transit focused multimodal trip planning platform for the
metro Atlanta region that will significantly improve the trip planning
experience for transit riders by fully integrating all regional public transit
operators and modes into a single platform.
ATL RIDES fully integrates the
latest route, scheduling, and realtime vehicle position information from all
regional public transit operators into a single .
ATL RIDES Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ATL RIDES Website
Privacy Policy: https://ta-511.s3.amazonaws.com/otp/privacy-policy.html
Developer: IBI Group Mobile
3 Most reported problems 😔💔
Useless
by AtlantaSince1983
Google maps does a better job, and they didn’t take my taxpayer money to do it. Focus on building Beltline Rail and BRT.
Just terrible.
by OGMBGC
The basic functionality works, but it’s so frustrating that Atlanta wastes time and public money on apps like this. We need a system that’s integrated with all mapping apps vis an open source API; and a payment system that uses the built in wallets on every smartphone on the world. Stop it with these weak custom apps!
Reroutes and cancellations
by Oscardagrch
This app does not seem to capture reroutes and cancellations, of which there are many.
Have a Problem with ATL RIDES? Report Issue
Why should I report an Issue with ATL RIDES?
- Pulling issues faced by users like you is a good way to draw attention of ATL RIDES to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ATL RIDES customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ATL RIDES.
