Company Name: Mobail
About: Now each of AMR™ Collection’s brands and more than 55 luxury beachfront
resorts are in the palm of your hands. Enhance your all-inclusive vacation
experience with access to resort services, information and amenities at its
Secrets®, Dreams® and Breathless® Resorts & Spas, Zoëtry® Wellness & Spa
Resorts® and Sunscape® Resorts & Spas.
Listed below are our top recommendations on how to get in contact with Hyatt Inclusive Collection. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hyatt Inclusive Collection. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mobail
by Gabriel Lalinsky
While the hotel itself is very accommodating I feel this app needs some serious updates. Also someone needs to be managing it much better. We used it once to get robes and they came quickly but another time to get spoons and room service but it never came through on the hotel end. We had to eventually call in the room service to see where our food was and they said it was not showing. The other people in our party were able to order room service to theirs and it worked. The app also shows day beds for rent that we tried to get but when it wasn’t confirmed we asked about it and those are no longer available as they were wiped out in a hurricane a while ago. The app also shows the sushi bar having actual sushi but that’s not the case it’s just a bar with the name sushi bar.
All in all it’s very inconsistent but has potential to be a great asset to the hotel if managed right.
by New Year 2022 Vaca
Up charge for things we reserved. The regular restaurant food was better than the “Fine Dinning” reservations. The waiting staff was not friendly and gave us a hard time about our reservations. Rooms are nice and lovely resort. Need to work on publicity, customer service, and amenities!
by Kik53
Doesn’t list all their resorts only the ones in Mexico. Doesn’t meet my needs. Hopefully it gets updated soon.
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