Contact iTAK

Contact iTAK Support


Company Name:

About: The Team Awareness Kit (TAK) (known as the Tactical Assault Kit in the
Department of Defense) application: iTAK is a collaborative geospatial
application to see your teams’ locations, sensor information, videos, chat,
and more in real-time. iTAK supports Department of Defense (DoD) and commercial
sector standards for icons, sensor information, and communication.


 
  2025-08-08

iTAK Customer Service 💢

Hard-to-find customer service info can be a red flag. Is iTAK Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TAK Product Center



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ATAK-CIV (Civil Use) Website

Privacy Policy: https://tak.gov/privacy_policy

Developer: TAK Product Center





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Protect your data and wallet. We investigate the developer's website (Tak.gov), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.6 out of 5

Doesn’t work

2022-04-28

by Anonymousmouse8993

You are basically only looking at Apple Maps through a separate app with very limited map editing functionality. No one seems to be able to link the app to a sever in order to use it how it is intended to be used, i.e. in conjunction with other users. Basically it’s worthless until the devs fix it. At least I didn’t waste any of my money on it because it’s free…

Crashes

2022-05-05

by OhSoStealth1

Crashes hard!

Early Problems

2022-05-12

by Thereerer

At this point, I’m unable to add contacts (people that are saved in my phone and I’m 100% sure have the app on their phone), which makes this kind of useless. Furthermore, and seemingly at random, the bottom tool bar vanishes and from what I can tell, there is no way to get it to return without closing out and reopening the app. It unfortunately seems to have some problems that make it fairly useless at this time.




Have a Problem with iTAK? Report Issue




Why should I report an Issue with iTAK?

  1. Pulling issues faced by users like you is a good way to draw attention of iTAK to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a iTAK customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iTAK.


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