Dine by Wix Reviews

Dine by Wix Reviews

Published by on 2024-10-10

🏷️ About: Dine by Wix is an app that allows users to place orders, make reservations, and communicate with their favorite restaurants. With a user-friendly interface, the app provides a seamless experience for customers to enjoy their meals whenever and wherever they want.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.9%

🙄💅🫥 Neutral
34.3%

😎👌🔥 Positive experience
19.8%

~ from Justuseapp.com NLP analysis of 227 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Wix offers quality templates that feel personalized and professional.

- The app can be helpful for managing a restaurant business.



Read 12 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Annoyed

2022-05-23

Downloaded Dine because a place said it was preferred. After entering my address and my first order I waited and waited for my delivery. I called the restaurant they said I ordered for pickup. It seems Dine defaulted to pickup, I did not see a screen that gave me the option of choosing. I deleted Dine and tried again after picking up my food. This time I got a screen that gave me the option. Not sure what happened the first time. I deleted Dine .

Reviews

2022-06-24

After reading a few of Wix reviews, I think I will notify business and let them know I’m not someone that buying from them anymore due to ratings.

It doesn’t work!

2022-07-25

I was looking to order some bagels and stuff but it didn’t transact.

Wrong menus

2022-08-26

i ve dealing with the customer service for weeks, nothing changed
The wrong menu is showing up at the wrong time, I was on the phone with a technician who witnessed the problem and after 2 weeks no improvement, my customers are confused and we loose business
Please fix it

Not very good

2022-09-27

I can’t put in my address without giving Dine my location. I should be allowed to manually enter my address, automatic inputs are never correct. Frustrating

Long time

2022-10-28

I have been using Wix for over 10 years. Alway enjoyed the quality of the templates
Because it felt personalized and professional.
I suspect using Dine for both my Resturant will be helpful. My only issue is Wix’s name all over everything. I pay for my service and I feel it’s minimizes the quality and individuality of my business. I have tried to find a way to remove it from Dine download. If this this app site is the same that may be a deal breaker for using it.
Wix is getting it right but tagging their name all over my business app is not appealing.

Does not work

2022-11-29

Update (12/23)— 3 stars. Tigran from the Wix app approached me to rectify the issue with Dine and followed up. This is being investigated.

Original— 1 star. It made the payment through my credit card and did not send the order to the restaurant. Completely useless.

It’s acceptable but need to add some finer points

2022-12-30

Didn’t give me a chance to review order details and cost breakout before confirming. Also the custom tip amount need to be cleaned up.

My online shoes

2023-01-31

Hey I started my online shoe store with Wix but then it made a restaurant app instead I’m wondering how can I get it moved from a restaurant app please let me know

Very good

2024-12-15

Easy to use and easy to understand

Rebecca Newman
2023-03-04

Submitted and paid for an order through the app. The restaurant never received the order. There is zero contact information for customer support and the support section is having “technical issues”

Patsy De Wolf
2021-05-29

Dear, I cannot change the colours like in the spaces app. I'm testing the app and I want to place an order. The app is telling me that we don't deliver at that address. I use the same address on the website and it is no problem. All addresses give the same result. we don't deliver. That is a huge problem.



Is Dine Safe? 🤗🙏


Yes. Dine by Wix is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 227 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for Dine Is 30.1/100.


Is Dine Legit? 💯


Yes. Dine by Wix is legit, but not 100% legit to us. This conclusion was arrived at by running over 227 Dine by Wix User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dine Is 82.4/100..


Is Dine by Wix not working? 🚨


Dine by Wix works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Dine by Wix? Post a Review




Features

- Seamless ordering: Users can easily access and browse the menu of their favorite restaurants and place an order for pickup or delivery. They can also track their meal status and place orders in advance.

- Secure payments: The app allows users to make payments directly through the app using debit or credit cards, third-party apps like PayPal, or pay in cash at the restaurant.

- Table reservations: Users can place a reservation on the go and receive SMS and calendar notifications for their convenience.

- Live chat: The app provides a direct line of communication with the restaurant over the live chat feature, allowing users to ask questions and receive top-notch customer service.

  Customer Service/Support
Developer:
Wix.com Inc.


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