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  2024-10-09

MASN Customer Service 👿🤬😡😠💢😤

MASN Contact Information

Listed below are our top recommendations on how to get in contact with MASN. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MASN. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: salafassos@masnsports.com

Website: 🌍 Visit MASN Website

Privacy Policy: https://www.masnsports.com/masn-news-information/privacy-policy.html

Developer: masn







Read 5 Customer Service Reviews 😭😔💔

1.4 out of 5
Steve H
2022-10-04

Why isn’t the Nationals-Mets game (4:00, Game 1 of a doubleheader) not on either MASN or MASN2 on my cable (Cox)? I’m getting Duke football program on MASN and a replay of yesterday’s Orioles game on MASN2. I’m not happy. Also, is the second game of the doubleheader going to be shown on either of the MASN channels, and if so, which one?

Frances Snyder
2022-08-07

I am watching the Washington Nationals game on MASN channel 53, Cox Communications, in Chantilly VA and the reception keeps being interrupted with a wiggly lines like static. I tried chatting with your on-line chat and was asked useless questions about my tv, only to be told I was being transferred to someone who could help for $1. This service is useless as far as chatting goes. This is a MASN BROADCAST PROBLEM because all my other channels are fine. I pay extra to Cox just so I can get MASN reception. Hoping this message does some good and the problem is corrected. Thanks!

Worst sports streaming app

2022-04-29

by DCProud

This app started out being merely poorly designed, never opening in landscape mode like other apps, forcing users to authenticate each time they open the app and forcing you to guess which of their two live channels the game you wanted to see is on. Today MASN has just decided to not even streaming their programs; the app is only showing nonstop commercials. It reflects the attitude of MASN majority owner Peter Angelos, who as owner of the Baltimore Orioles keeps shafting the Nationals TV broadcasts (often relegating them to MASN 2 for no apparent reason) even though the Nationals consistently get better ratings. My advice: Don’t get the app. Buy the network. Almost anyone could run it better than these jokers.

Awful app

2022-05-06

by Greatsmky

App won't play MASN 2 on Apple TV. Commercials way too loud. Have to wait through multiple ads before baseball game will load. App crashes often, on multiple devices. Have to keep signing in to use. Huge lag, probably close to 2 minutes, between actual game and when the app broadcasts it. MLB app tells me what the crucial plays are long before they are broadcast via this app. Hate it. Obviously cheaply done, like everything else associated with MASN. Also hate how MASN refuses to send its broadcasters on the road with the teams, really crippling their ability to call and analyze the game. Much better nowadays to listen to the games on the radio for the accurate play by play.

This is bad

2022-05-13

by RTH222

Not sure where to being. You have to watch an unnecessary amount of commercials before you can watch a live game. Once you’re finally watching you are way behind the action, and not the normal few seconds that comes with streaming on most platforms but a solid minute+ behind. The game volume is also a ridiculous amount lower than the commercial volume. I have to re enter my tv provider information EVERY. TIME.

Everything about this is just bad


Have a Problem with MASN? Report Issue




Why should I report an Issue with MASN?

  1. Pulling issues faced by users like you is a good way to draw attention of MASN to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MASN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MASN.


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