Contact Vert Support
Company Name: Vertrun INC
About: Vert.run is the leading training and coaching app designed specifically for
trail and ultra runners of all levels.
Vert Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Vert Website
Privacy Policy: https://vert.run/privacy-policy/
Developer: Vert Run Inc
3 Most reported problems 😔💔
Terrible
by Jshand42
The app would never record my training and my “coach” never made any effort to figure it out on their end. The “coach” offered little to no tips or advice beyond being a cheerleader. I’m training for a 50 miler and he repeatedly treated each long run like I was running a marathon. It’s worth hiring a personal coach to meet with. This app is a waste of money. You can find the same programming for free online and that’s about all that you’re paying for.
Different running times on same day
by Ashley Comstock
The app is fine however, I have messaged the coach 3 times and emailed support about a question regarding the difference in runtimes that it gives me on the week overview vs the day overview. NO ONE has responded to me. For example I have a long run tomorrow. On the week overview it says 2hr 30min but when you open up the workout it says 1hr 45min. So, I would like an answer on why these differ.
Training plans and?
by ChrisC2S
I want to really like this app but beyond the training plans there’s really nothing else. There’s like 3 articles on food and a handful of videos. There needs to be more to justify the monthly cost.
Have a Problem with Vert: Trail & Ultra Coaching? Report Issue
Why should I report an Issue with Vert: Trail & Ultra Coaching?
- Pulling issues faced by users like you is a good way to draw attention of Vert: Trail & Ultra Coaching to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Vert: Trail & Ultra Coaching customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vert: Trail & Ultra Coaching.
