Contact My Account Support

by Emilee[

This service is so bad, it says on SOS only, I can’t send or receive picture messaging none of the time,Sometimes I can’t receive calls or texts my friends tell me I’ve tried to get a hold of you, but I can’t. I called truconnect. They are unwilling to help me. They make fun of me. They tell me that they can’t understand me, they tell me it’s my phone issue. They are rude!I have called about this same issue 6 times now and nothing is resolved. The manager told me I get what I pay for. They only go through two trouble shootings than give up. I have only had their Service for less than one month.

by Powertw

First, How are you guys going to have earned credit for data when your app store is the only way to collect the reward , that has not opened on the app for well over a year, I don’t understand how a government company can get away with the theft of these kind of companies, Big time oversight frfr…. Also you guys owe me 2 refunds in total of $10 for international data I accidentally purchased that i could not use, I requested on the phone that took an hour & was promised to receive it in my bank account within 7-10 business days…3 weeks later still no sight of it..FRAUDS!

by 843Tasha

When I trying to reactivate my account, no one can help no one knows who’s providing me services, I been calling around for two months and the same song. But my service will be disconnected. I never got a letter because I moved updated my address but they won’t send me a new letter to my new address bc they can’t find me in the system as a customer but I have all of my information and full access.