Alison Status

Last Updated on 2024-10-08 by Alison (Capernaum Limited)

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

33.3%

Crashes

16.7%

Not working

16.7%

Screen

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

[email protected]

2023-09-24

The app fails to load the keyboard for me to type the answers. Any help?

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Common Alison Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alison app on iOS and Android devices. Solve all Alison app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alison iPhone Issues and Solutions

Alison iOS app crashes, not working, errors
Alison iOS app network issues
Alison on iOS has black/white screen

Alison Android App Issues and Solutions

Alison has errors/crashing/not working
Alison server network connectivity issues
Alison has black screen

Alison iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alison app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alison app crashes or not working on Iphone (iOS):

Close and restart the Alison app on iPhone
Update Alison app to the Latest Version for iOS
Uninstall and reinstall Alison iPhone app
Update your iPhone to the latest iOS version

Fix Alison on iPhone unable to connect to server/internet connection issues::

To resolve Alison network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alison black/white screen (blank screen) on iPhone:

Follow the Alison iOS app troubleshooting guide Here →

Alison Android App Issues and Solutions

Fix Alison not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alison app issues:

Force Stop the Alison App
1. On android, goto "Settings" » click Alison app. » click "Force Stop".

Update Alison to the latest version on PlayStore

Clear Alison App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alison app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alison.

Fix Alison unable to contact server/ Alison internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alison » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alison » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alison on android.

Solve Alison black/white screens issue on Android:

Follow the Alison android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alison (Capernaum Limited), developers of Alison.

About this app

Install our app now and join millions of students from 195 countries on one of the world’s largest free online learning platforms. this app offers thousands of free online courses with certificates and diplomas. We upload hundreds of new courses every month across categories such as Business, IT, Health Care and Languages. Our courses are designed to let you upskill quickly and earn certificates to boost your career. Develop new professional skills, improve your CV, or simply expand your horizons. You can learn anywhere, at any time - and at your own pace.