Contact Alison Support

by Mommasarah1575

I have been in the process of trying to get a hold of someone for the last three days and every day it keeps telling me someone from Allison will be available tomorrow. There’s no one available today. I was in the middle of finishing my assessment to receive my certificate and was on question 19 of 25 and have gotten every question right up to that point and all my preassessment test received 100% on. Every time I would get to question 19 it would freeze not letting me proceed and submit for that answer. I would close out of it and go back in would not finish. I’d have to take the assessment all over again. I did five or six times and still the same. I’ve reached out for multiple days now and not getting any results from anyone besides an automated response of, someone will be available tomorrow. This is ridiculous and a horrible experience. I’ve had uninstalled and will be looking for a different route to take for my certificates and certifications from now on.

by Mamama1991

So far, Alison seems too good to be true. I really like the courses available and the depth explained under the courses and careers.

I agree with another review here, it would be super helpful if we were able to “save” a career we’re working towards and take courses based off of the skills and experience necessary to reach our goal, as opposed to simply “rating” the career.

I’m wondering if the premium membership is worth it…. I’m starting a course today and will update my rating as I learn more about Alison.

by Mdav57

I’ve started a course and read some of the questions and answers. I like what I see so far so gave it a 3 until I get through more of it and answers to my questions then I will edit this.

I’ve been doing my own handy work since I was a kid. I always read the lowest ratings first and have some questions.

They mention this is created in the UK. The principles of plumbing, electricity, etc are universal. The codes may be different so it’s up to each of us to use our local codes. Is that a fair statement?

Can I get completely through a section for plumbing as an example and complete the entire course without paying the certificate fee or will the course stop short or leave out parts until I pay?

I don’t mind paying for good training and if the certificate is $40 and I learn a lot in the course I’ll pay that even though I may not need the certificate. No one should expect high level training for free even if it’s offered. If I get a benefit.

Are these recognized certifications from some accredited institution? If so, which one.

My main concern is I don’t want to spent 2 hours on a course only to find it stops before it gets to the end unless I pay. If so that should be plainly stated up front.

You are very good at responding. I appreciate that and look forward to your responses to my questions.