Contact Thinkific

Contact Thinkific Support


Company Name:

About: Enjoy the freedom of learning and connecting anytime, anywhere. With Thinkific
Mobile, you can access your favourite courses and communities on your schedule
— all from one convenient place.


 
  2025-02-10

Thinkific Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Thinkific



Verified email ✔✔

E-Mail: info@thinkific.com

Website: 🌍 Visit Thinkific Website

Privacy Policy: https://www.thinkific.com/privacy-policy/

Developer: Thinkific Labs








3 Most reported problems 😔💔

1.8 out of 5

Bugged

2023-09-19

by Boetry88

After downloading, entering my company name and continues to close out which doesn’t allow access. In the beginning it works but now it doesn’t, big disadvantage for me and my students.

Keeps crashing and unable to annotate PDF

2023-11-09

by Js4988

I just started using this app on an iPad for a short term course. Two problems popped up immediately upon 5 minutes of usage. First, it is not possible to highlight or write on a pdf document. The only thing I can do is to read the pdf. It is not possible to download or export the document so I cannot annotate at all. Given that this app is intended to facilitate learning, the lack of features makes it very poor and frustrating when it comes to processing any information. Two, the thinkific app keeps crashing when I try to switch to another app to take notes. Every time I switch to the note taking app, I have to reopen thinkific, which is very annoying and inconvenient. This app needs a lot of work to actually help people of various learning styles and preferences. The visuals seemed appealing at first, but turned out to be an issue of style over substance.

Terrible

2023-09-22

by Yo Mammys Mammy

Completely unusable. Course doesn’t load, freezes up, crashes, no UI when video is playing, no offline mode.


Have a Problem with Thinkific? Report Issue




Why should I report an Issue with Thinkific?

  1. Pulling issues faced by users like you is a good way to draw attention of Thinkific to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Thinkific customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thinkific.


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