Contact Beluga Eats

Contact Beluga Eats Support


Company Name:

About: Welcome to the Beluga mobile app, powering a modern ordering experience for
restaurants and diners. Scan a QR code at your favorite Beluga restaurant to
browse their menu in a beautiful interface.


 
  2024-04-10

Beluga Eats Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Beluga Eats Website

Privacy Policy: https://beluga.kitchen/privacy

Developer: Beluga Technology, Inc







3 Most reported problems 😔💔

3.6 out of 5

It is not user friendly.

2025-03-11

by Homeschool Chel

I have the hardest time finding restaurants so I may order. I know there are tons of restaurants in my area that I can us Beluga to Order but none of them show up, only two.
And I wish I could click on the restaurant from my previous transactions. I can see my receipt but I can’t click on the restaurant to order again

Ripoff

2025-03-12

by Sansrelnotes

Not only did Beluga tack on additional charges that would not be included if I ordered directly from the restaurant that I was sitting at, they also make every order a separate Credit card transaction. Hence the $10 coupon off on the first Beluga transaction only amounted to a few dollars.

If you order five items separately, you get five separate Credit card transactions. And No heads up on this.

Not the way restaurants have operated for decades.

Some of the items on the menu were unable to be ordered through the app. All in all a train wreck.

Don’t work with Beluga

2025-03-13

by Som Juan

They don’t do anything for their app and expect you to drive sales from your website and taking all other sales from other delivery companies. Make your app more like doordash and watch how beluga will become a household name. But hey, I don’t want to give you guys any tips. Y’all effed me




Have a Problem with Beluga Eats? Report Issue




Why should I report an Issue with Beluga Eats?

  1. Pulling issues faced by users like you is a good way to draw attention of Beluga Eats to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Beluga Eats customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Beluga Eats.


Alternatives