Jumpr Status

Last Updated on 2024-08-01 by Jumpr LLC

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Common Jumpr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jumpr app on iOS and Android devices. Solve all Jumpr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jumpr iPhone Issues and Solutions

Jumpr iOS app crashes, not working, errors
Jumpr iOS app network issues
Jumpr on iOS has black/white screen

Jumpr Android App Issues and Solutions

Jumpr has errors/crashing/not working
Jumpr server network connectivity issues
Jumpr has black screen

Jumpr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jumpr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jumpr app crashes or not working on Iphone (iOS):

Close and restart the Jumpr app on iPhone
Update Jumpr app to the Latest Version for iOS
Uninstall and reinstall Jumpr iPhone app
Update your iPhone to the latest iOS version

Fix Jumpr on iPhone unable to connect to server/internet connection issues::

To resolve Jumpr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jumpr black/white screen (blank screen) on iPhone:

Follow the Jumpr iOS app troubleshooting guide Here →

Jumpr Android App Issues and Solutions

Fix Jumpr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jumpr app issues:

Force Stop the Jumpr App
1. On android, goto "Settings" » click Jumpr app. » click "Force Stop".

Update Jumpr to the latest version on PlayStore

Clear Jumpr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jumpr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jumpr.

Fix Jumpr unable to contact server/ Jumpr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jumpr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jumpr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jumpr on android.

Solve Jumpr black/white screens issue on Android:

Follow the Jumpr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jumpr LLC, developers of Jumpr.

About this app

Cross-reference performance trends to make better strategic decisions for your team faster. Search 2. 7 million international competition results of top horses and riders. Discover data on clear round percentages, average faults, aggregated prize money, top placings, and more. Get statistics for over 110,000 horses and 40,000 riders from around the world. Show Jumping Analytics to Take Your Game to the Next Level. Powered by latest database technology. Stay up-to-date on your favorite horses, riders, and competition results.