PickNovel app not working? crashes or has problems?

PickNovel Status

Last Updated on 2024-06-26 by 维秀李

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Common PickNovel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PickNovel app on iOS and Android devices. Solve all PickNovel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PickNovel iPhone Issues and Solutions

PickNovel iOS app crashes, not working, errors
PickNovel iOS app network issues
PickNovel on iOS has black/white screen

PickNovel Android App Issues and Solutions

PickNovel has errors/crashing/not working
PickNovel server network connectivity issues
PickNovel has black screen

PickNovel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PickNovel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PickNovel app crashes or not working on Iphone (iOS):

Close and restart the PickNovel app on iPhone
Update PickNovel app to the Latest Version for iOS
Uninstall and reinstall PickNovel iPhone app
Update your iPhone to the latest iOS version

Fix PickNovel on iPhone unable to connect to server/internet connection issues::

To resolve PickNovel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PickNovel black/white screen (blank screen) on iPhone:

Follow the PickNovel iOS app troubleshooting guide Here →

PickNovel Android App Issues and Solutions

Fix PickNovel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PickNovel app issues:

Force Stop the PickNovel App
1. On android, goto "Settings" » click PickNovel app. » click "Force Stop".

Update PickNovel to the latest version on PlayStore

Clear PickNovel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PickNovel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PickNovel.

Fix PickNovel unable to contact server/ PickNovel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PickNovel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PickNovel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PickNovel on android.

Solve PickNovel black/white screens issue on Android:

Follow the PickNovel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 维秀李, developers of PickNovel.