Are you having issues? Select the issue you are having below and provide feedback to HomeTown Fan.
- The app has technical issues, such as displaying error messages after a successful purchase.
- The app requires users to enter their information repeatedly, which can be time-consuming.
- The app does not offer Apple Pay or the ability to store credit card information, making the purchasing process more cumbersome.
My passes or tickets that I purchased don't show up in the app.
Updated the App 9/27 bug fix and now it won't open at all. Keeps crashing due to bug ):
I am giving them my phone number and not receiving verification code
I am trying to purchase tickets for a dance for my daughter and it will not send me the 4 digit verification cade needed to get into the app. I've put my phone number in multiple time and my husband has too but we are getting nothing in response
I purchased a ticket for tomorrow’s field hockey Pennsylvania state final. While I received a confirmation email and printed my ticket, the digital ticket does not appear on or in the HomeTime app on my iPhone. I used Apple Pay to make the purchase.
App won’t load
Complete guide to troubleshoot HomeTown Fan app on iOS and Android devices. Solve all HomeTown Fan app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HomeTown Ticketing, Inc, developers of HomeTown Fan.
As a trusted leader in digital ticketing, HomeTown Ticketing provides a professional-level and fully automated ticketing solution to K–12 schools, districts, conferences, associations, collegiate spaces, and organizations. The HomeTown Fan App is the best way for fans to search, purchase, and manage event tickets at their school or organization. With the HomeTown Fan App, you have the ability to manage your entire ticketing experience on your mobile device. • Find Events – search by school, organization, event name, or zip code to find events, games, or performances. • Buy Tickets – skip the lines, purchase tickets and passes at your convenience from your mobile device. • Get Scanned In – your phone is your ticket, all of your purchases are stored in HomeTownFan , simply show the QR code at the gate to enter the event. • Save Favorites – keep up to date on the latest events of your favorite schools, colleges, or organizations.