MyHSS Reviews

MyHSS Reviews

Published by on 2024-02-05

🏷️ About: Get the official app from HSS | Hospital for Special Surgery, ranked #1 in the world for orthopedics and top ranked in the US for rheumatology. Here you'll find everything you need to access your patient information and manage your healthcare at HSS.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
58.6%

😎👌🔥 Positive experience
31.0%

🙄💅🫥 Neutral
10.5%

~ from Justuseapp.com NLP analysis of 730 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy and quick sign-in and account creation process

- Convenient to have all medical information in one place, including appointments, test results, and X-rays

- Easy to navigate and access information

- Ability to connect other doctors to the app for easy sharing of information

- Provides general education on medical topics



Read 18 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Scheduling App horrible

2022-05-22

I scheduled an appt for 3/24 only to be told the Dr was not available and was not available until 6/2 and that MyHSS was screwed up. Ridiculous. The NYU app puts yours to shame.

Not easy to use

2022-06-23

Very complicated and hard to insert or correct vaccines dates. Reminder for booster exist but no way to fill in information

Good app

2022-07-24

MyHSS has pretty much everything I need except no patient portal to message a question to my doctor, nurse or other staff members

Good start, room to improve

2022-08-25

I'm all for consolidating health data and allowing others access. I applaud HSS and all its works.

this app works well most of the time. But:

1 When a procedure is canceled or postponed text and email messages should stop for the earlier date and show an appointment for the new date. This has not been the case for my TKR meant to be on February 9 now rescheduled for April 5. Persistent messages for the old date even as I write this. This is very troubling.

2 Billing for a telehealth visit on Jan 13 had been a mess. This less to do with MyHSS but there has to be a better way to handle bills and payments.

Thanks.

My hss

2022-09-26

Passcode entry is great
Lots of info doesn’t load tho

Images

2022-10-27

I love MyHSS . I love having immediate access to my records. One thing I would like, however, is to be able to access and view my images, (x-rays, surgical pictures…).

Lydia Miranda, RN

2022-11-28

this app makes life easier with making appointments to accessibility of your medical records as well as your health progression.

Excellent app.

2022-12-29

Excellent app.The ability to message my surgeon and for him to respond to me within 20 minutes is wonderful. Awesomeness

Nurse Kathleen and Aliza 11th floor South inpatient unit

2023-01-30

Above named individuals helped me on Nov 5-6 when I was a patient receiving total hip replacement. They were both spectacular serving me in my time of need. HSS is a well oiled machine with everyone involved in my confinement. You should all be proud of HSS. Thank you
Leonard Z Drachtman
207 Palo Alto Drive
Plainview New York 11803
516 319 7062

Great App

2023-03-03

Clear and easy to use.

App info

2023-04-01

Wow I can’t believe how easy it was to sign in and create account. I think it took less then five minutes. Now I’ll never miss an appointment.

Not only appointments but test results, X-rays, and more. It is nice to have all of my information in one place. It’s easy to connect other doctors to your info so they have all the information.

Sharing Test Results

2023-05-03

I love using the HSS app! It’s easy to navigate so I have the information I need at my fingertips. One potential enhancement could be to allow patients to share test results with providers outside of HSS, like my primary care physician, cardiologist, etc - whether part of Epic or another platform, like Athena. Thank you.

Best Care

2023-06-03

Such a great overall team, from the doctors, to the nurses to the greeters to the office staff. I feel confident I am in great hands working with HSS.

Wonderful service

2023-07-05

Wonderful service great on patient time in care.

HSS is #1

2023-08-05

Dr. Salvati and entire staff are excellent health care professionals They are all competent, efficient and experienced in all aspects of Hip and Knee surgery. Dr Salvati’s many years of experience is the ultimate consultation choice for knowledge and guidance especially in complex circumstances.

HSS the BEST

2023-09-06

I will say with great admiration that this is the best group I have ever been to in Florida. I need a hip replacement surgery and cannot say how amazing everyone has been with my care. I feel blessed and highly favored

Excellent App

2023-10-08

Very easy to use. I get my information very quickly and my test results without waiting for the doctor to call.

Great app

2023-11-08

This is a fantastic app. I’m a long time patient of HSS and MyHSS is very easy for me to use/navigate and access my medical information. Lots of great general education on here too. Highly recommend.



Is MyHSS Safe? 🤗🙏


Yes. MyHSS is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 730 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for MyHSS Is 34.6/100.


Is MyHSS Legit? 💯


Yes. MyHSS is legit, but not 100% legit to us. This conclusion was arrived at by running over 730 MyHSS User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyHSS Is 46.3/100..


Is MyHSS not working? 🚨


MyHSS works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MyHSS? Post a Review




Features

• Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs.

Learn about your condition, find a physician, and easily book virtual or in-person appointments — all from the app.

Hospital for Special Surgery, ranked #1 in the world for orthopedics and top ranked in the US for rheumatology.

Here you'll find everything you need to access your patient information and manage your healthcare at HSS.

  Customer Service/Support
Developer:
Hospital for Special Surgery

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