Contact MyHSS

Contact MyHSS Support

Published by on 2023-09-20

About: Get the official app from HSS | Hospital for Special Surgery, ranked #1 in the
world for orthopedics and top ranked in the US for rheumatology. Here you'll
find everything you need to access your patient information and manage your
healthcare at HSS.



How to Contact MyHSS Customer Service/Support

MyHSS Contact Information

Listed below are our top recommendations on how to get in contact with MyHSS. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyHSS. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hospital for Special Surgery



100% Contact Match

Developer: Hospital for Special Surgery

E-Mail: [email protected]

Website: Visit MyHSS Website








Reported Issues: 3 Comments

4.5 out of 5

By eagle2531


Scheduling App horrible

I scheduled an appt for 3/24 only to be told the Dr was not available and was not available until 6/2 and that the app was screwed up. Ridiculous. The NYU app puts yours to shame.



By Amigo 2021


Not easy to use

Very complicated and hard to insert or correct vaccines dates. Reminder for booster exist but no way to fill in information



By NYtyke


Good start, room to improve

I'm all for consolidating health data and allowing others access. I applaud HSS and all its works. MyHSS works well most of the time. But: 1 When a procedure is canceled or postponed text and email messages should stop for the earlier date and show an appointment for the new date. This has not been the case for my TKR meant to be on February 9 now rescheduled for April 5. Persistent messages for the old date even as I write this. This is very troubling. 2 Billing for a telehealth visit on Jan 13 had been a mess. This less to do with the app but there has to be a better way to handle bills and payments. Thanks.




Have a Problem with MyHSS? Report Issue

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Why should I report an Issue with MyHSS?

  1. Pulling issues faced by users like you is a good way to draw attention of MyHSS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyHSS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyHSS.


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