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Read 4 Customer Service Reviews 😭😔💔
When I access a shopping site CNET pops up in the upper right hand side of my screen. It says it is from "CNET Shopping". It tells me to click on the "Activate" icon. When I do so it brings up another page that states "Sorry, an error had occurred Please try again". It. has been doing this for quite a while now. How do I get it to work right?
More clickbait than tech
by SW60067
I used to really like this app but somewhere along the way they forgot they were a technology site and became your centralized source for all things “stimulus”.
At one point 7 of the 10 of the articles articles you could swipe through at the top were all different slants on the latest - or the potential next - stimulus package. Maybe that’s how to fund a tech purchase but it’s not Tech.
Who knows? Maybe during the height of the pandemic and stimulus payouts they were seeing a huge bump in traffic from new users. Catering to them was short-sited because now those of us that used them for their core namesake mission are moving on. I hope they have another set of clickbait stories to replace the traffic. I guess it’s possible that C/Net Really meant Clickbait/Net and I just never realized.
To make matters worse they just released a required update that doesn’t work and won’t let you use the app until you successfully update. So to recap… a tech site that doesn’t report on tech and broke their own app. Great.
Move along. There are so many other options for tech news. May as well use a site that actually gives tech news. If I want stimulus information, I’m not seeking it out from a tech news site.
Keeps getting worse…
by Just Me - Whoever That Is
Every update makes this app worse and worse. Now every time I try to open it, it’s asks me to update to the new version. Do they test the app updates before releasing? It’s ironic they have such a poor “tech” app when nearly their entire platform (reason for being) is based on reviewing technology I’m also fed up with the constant political articles. I use to go to this to escape politics… but it smacks me in the face nearly every time I look at. Very disappointing!!! I just have to erase the app and get out of the habit of looking at it…
Getting worse
by Knowledgeable Customer
The reasons to not use this app keeps piling up. The latest is the constant referral back to the App Store for an upgrade even though the app was already upgraded and installed on my devices. To top things off, it seems as if any item you open comes with a video ad you can’t shut off. If CNET doesn’t show a more user oriented approach, their app will be ancient history on all of my devices
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