Contact telebirr Support
Company Name: Ethio telecom
About: Ethio telecom telebirr service enables you to deposit, receive, transfer and
spend money using your mobile number. With telebirr you can easily conduct
cashless transactions and receive international remittance.
telebirr Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with telebirr. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact telebirr. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ethio telecom
Verified email ✔✔
E-Mail: telebirr@ethionet.et
Website: 🌍 Visit telebirr Website
Privacy Policy: https://www.ethiotelecom.et/privacy-policy/
Developer: Ethio telecom
50% Contact Match
Developer: Ethio telecom
E-Mail: telebirr@ethionet.et
Website: 🌍 Visit telebirr partner Website
62.5% Contact Match
Developer: Commercial Bank Of Ethiopia
E-Mail: cbe@combanketh.et
Website: 🌍 Visit CBEBirr Website
Read 10 Customer Service Reviews 😭😔💔
I Can't to open telebirr app because when I open it's shows the device is running in emulator how to fix
still am not take my NID I'd b/c of it not activated still
How can I reactivate dormant telebirr account
I can't to open the telebirr app , how can i sove the roblem ? I try to remove & download again but it doesn't work
to change pass word
On 12/7/22, 10:48, I transferred Birr 2785.99 to Ethiopian Electric Utility (Our EEU account No: 100000111854) using my telebirr account (Phone No: 0911206504). The transfer was successful. My telbirr balance just before transfer was Birr 2856.17. Moments later, I checked my telebirr balance. It shows Birr 69.18. But the deduction is not recorded in the "Transaction details". I also did not receive text message as usual. The deduction is also not shown in the " Mini statement". I also checked my electric bill balance at account No: 100000111854. The bill amount (Birr 2785.99) is still outstanding to this moment. The balance at my telebirr account is also Birr 69.18 to this moment. Where did the money go? Kindly check and reply to me.
Its not re set forget pin
Not Seniors friendly
by Ewnetu Ze Nefas Silk
The idea for the app was very good. Unfortunately, it is excluding a section of the Ethio Telecom's customers, namely seniors. The date selector of the app is implemented in a bad way. If you are born beyond 1960, it will not allow you to register. The date of birth field is a mandatory field. You cannot leave it blank. So, if like me you would like to test the app, you will be forced to give a false date of birth. Why make a field mandatory when it cannot accept all possible values. This is a bad app design.
Second, I had entered my name with the correct spelling. But, I see it replaced with a wrong spelling and the app does not give a means not correcting wrong entries. Since I am a customer of Ethio Telecom, the replacement of my correctly spelled name by some thing wrong tells me my name exists with a wrong spelling on Ethio Telecom's directory.
I cannot tell about other facts of the app yet since I am refraining to use it until I can enter my correct name and date of birth.
It’s really bad
by Depth1
It’s good for a starter but I don’t like the idea how our data is being handled it’s so easy to get a person full detail which is not good. Also we need an email feature. After you do some transactions your full name is there including your phone number.
The telecom makes millions and they can do better than this.
There is a room for improvement.
by Kalab9913
It’s too far from perfect when compared with other apps. Poor interface, glitchy and keeps crashing. But I would still use it because there aren’t any other option in Ethiopia to send money swiftly. Please keep working on it.
Have a Problem with telebirr? Report Issue
Why should I report an Issue with telebirr?
- Pulling issues faced by users like you is a good way to draw attention of telebirr to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a telebirr customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using telebirr.
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