Contact Dolly Hel Support

by Psst Of

The dispatchers on here are mostly all right, however, it is a normal to expect that little things will not be resolved in the Helper’s favor, just like in any other delivery company, from food and taxi to loads and freight, the driver is scum, dirt and filth and they do let you know that when there is a need. The way they let you know is in tiny things, small change, scheduling and in a hundred other ways that is always taken out of your pocket. For example, the algorithm will not let you take other jobs in the same directions so you could make up those tolls and gas, it would rather give this miserly job pay to another sucker that didn’t want to be an office rat, or they would judge in their favor when the dump fees are involved, stating one thing on the job detail and then stiffing you like a petty thief after you paid those fees out of pocket, all in a fairly good office language, polite, exact and rotten as their job descriptions are.
If you complain of low earnings, being stiffed by them for dump fees, etc., this is when the true nature of this business comes out - your payout is lowered and there is nothing you can do about it. Almost nothing. However, for swine that resorts to power play when caught red-handed, almost nothing doesn’t penetrate their thick skin…
Always remember to acquire your own clients, this is a minimum wage type of a gig, doesn’t matter what it looks like upfront.

by Vanko2

I have the app for more than 6 months and haven’t did a single job. The price what they giving is a total joke. If you have a vehicle and drive, after you pay your expenses you will definitely end up working for less than the minimum wage. You are “own contractor “ but in the same time you have no rights or options to negotiate anything with the customers. Because they pay very low, once I needed a helper for one hour and try to hire one from Dolly. Usually they pay $30/hr, but at the end were asking me to pay more than $80/hr for one person. Do the calculations and think if it’s worth it even to open an account with them. I paid $25 fee, lost hours to complete the account and at the end, all it’s wasted. How someone will say that it’s easy to work with. Even if you bid for a job, most likely you won’t get it because they decide who will. If you do that, why don’t you just give it to the person you want. That’s why the moving companies have dispatch.

by RAEBELLOUS

Don’t join this platform unless you want to work with overseas customer service and definitely don’t reach out to driver/customer support outside of normal business hours even when you’re handling a “dolly” and need support…You definitely will NOT make $1000 per week perhaps $100 if you’re lucky!! BEWARE Dolly will take a fee from you equal to the job order if you relist and this is NOT outlined in the agreement that you sign when you onboard…Dolly will ask you to do their work by contacting the customers to obtain order numbers and make adjustments to orders and if the customer doesn’t have the app to communicate with you that’s too bad you won’t get paid what you’re entitled to receive…find another reputable platform and leave this sham and scam of a driver platform to die!! Even the retailers are complaining about the way they do business you’re better off not being associated with this platform and company…drive away!!!