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Company Name: Paul Caubet
About: OutLearn: Master Your Studies with Flashcards, LaTeX, and Spaced
Repetition
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3 Most reported problems 😔💔
Can’t Access Deck Anymore
by "nickname Taken" :////
I’m disappointed. I had high hopes. I paid for the full version and everything was fine until suddenly my deck crashed while I was in the middle of building it. Now, every time I open it I get a gray, unresponsive screen that I can’t tap out of without restarting the app entirely. I’m worried this will happen every time I try to build or edit a deck, and I can’t deal with that sort of instability :(
Amazing app and concept, very lacking in reliability and customer support.
by JSerna101
Extremely user-friendly, simplified interface and settings. Great for people who don't like super complex programs to make flashcards, like Anki. The occlusion feature is a plus itself, but it's also very intelligently made in the OutLearn app.
Great price, too!
The fact that I can make an account and use cloud technology to keep the app synced between my ipad and Mac made me think that the app would support large amounts of data/cards and multimedia cards. I use it for anatomy so I have made over 500 cards so far. Some of the cards have removed the images, so I'm left with blank cards with floating imagine occlusion stickers.
The app is very glitchy, and so is the web version with frequent freezing, so I have to force quit and re-open it but the card I was working on is gone. Loading time takes very very long. Off line mode doesn't work for me at all.
Severa different places in the app instruct the user to email the developer if there are issues, which I did, and never got a response.
Keeps deleting my decks
by Emmaveon
It’s advertised as a Quizlet alternative and it works well enough, but you have to pay to get more options besides the flash cards. You do get to rate your confidence in the flash cards and can type your answer like Learn if you want to, but it often glitches and the app will crash if you try to type it too many times. It also keeps deleting my decks. I’ve made a total of 12 decks with 40+ cards each and three of them have been randomly deleted and can’t be recovered. Like I’d make it, save it, use the deck multiple times, and then the next day there’s no sign of it and I have to start all over. A good alternative to quizlet but the glitches
Have a Problem with OutLearn: Spaced Repetition? Report Issue
Why should I report an Issue with OutLearn: Spaced Repetition?
- Pulling issues faced by users like you is a good way to draw attention of OutLearn: Spaced Repetition to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OutLearn: Spaced Repetition customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OutLearn: Spaced Repetition.
