Contact Filen - Cloud Storage

Contact Filen Support


Company Name:

About: Filen is everything you need for storing your photos, videos and documents
secure and encrypted in the cloud. Get 10 GB storage for free when you create
an account.


 
  2025-11-23

Filen Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Filen Cloud Dienste UG (haftungsbeschraenkt)



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Filen Website

Privacy Policy: https://filen.io/privacy

Developer: Filen Cloud Dienste UG




Privacy & Terms:

https://filen.io/terms



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3 Most reported problems 😔💔

3.8 out of 5

Fix Web Drive for IOS Mobile Devices

2025-04-02

by MistyReads

This review is for the Web Drive. Please fix the file viewing in web drive app. The Web App advertises "Smart Folders" but you cannot even navigate between them since the GUI is hidden by the IOS tab panes. Overall there is a lot of functionality but is hindered by GUI implementation.

Add an option to not save thumbnail cache in files

2025-04-03

by Zzzoaks

Putting your images in the thumbnail cache in the files app, which doesn’t need a login, really defeats the whole purpose of privacy and security.

Deletes your info automatically and can’t reset password

2025-04-04

by Dm Neko

I’d give it 1 star but my phone is broken. I can’t login cause I can’t reset my password. I try to reset and they won’t send me the link. If you get too many failed attempts, they delete your info. If you don’t login, they delete your info. It’s a terrible app. I am not saving passcodes for top secret nuclear launch codes, why is security doing its best to keep me out of my own account? Dial it back a notch. Also I don’t like the layout, it’s difficult to find photos or videos you uploaded.




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