Contact Filen Support
Company Name: Filen Cloud Dienste UG (haftungsbeschraenkt)
About: Filen is everything you need for storing your photos, videos and documents
secure and encrypted in the cloud.
Get 10 GB storage for free when you create
an account.
Filen Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Filen Cloud Dienste UG (haftungsbeschraenkt)
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Filen Website
Privacy Policy: https://filen.io/privacy
Developer: Filen Cloud Dienste UG
Privacy & Terms:
Can I trust Filen app?
Protect your data and wallet. We investigate the developer's website (Filen.io), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Fix Web Drive for IOS Mobile Devices
by MistyReads
This review is for the Web Drive. Please fix the file viewing in web drive app. The Web App advertises "Smart Folders" but you cannot even navigate between them since the GUI is hidden by the IOS tab panes. Overall there is a lot of functionality but is hindered by GUI implementation.
Add an option to not save thumbnail cache in files
by Zzzoaks
Putting your images in the thumbnail cache in the files app, which doesn’t need a login, really defeats the whole purpose of privacy and security.
Deletes your info automatically and can’t reset password
by Dm Neko
I’d give it 1 star but my phone is broken. I can’t login cause I can’t reset my password. I try to reset and they won’t send me the link. If you get too many failed attempts, they delete your info. If you don’t login, they delete your info. It’s a terrible app. I am not saving passcodes for top secret nuclear launch codes, why is security doing its best to keep me out of my own account? Dial it back a notch. Also I don’t like the layout, it’s difficult to find photos or videos you uploaded.
Have a Problem with Filen - Cloud Storage? Report Issue
Why should I report an Issue with Filen - Cloud Storage?
- Pulling issues faced by users like you is a good way to draw attention of Filen - Cloud Storage to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Filen - Cloud Storage customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Filen - Cloud Storage.
