Contact Okai Global Support
Company Name: Zhejiang Okai Vehicles Co.,Ltd.
About: OKAI is a free vehicle control management software of Okey Group. Combined with
Okey's smart hardware to bring you a full range of smart experience, we will
create a colorful riding life for you:
Intelligent vehicle control: one-key
search, lock and unlock, and check vehicle information, etc.
Okai Global Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit OKAI Website
Privacy Policy: https://c-close-account.hzyele.com/OKAI.html
Developer: Zhejiang Okai Vehicles Co.,Ltd.
3 Most reported problems 😔💔
bad update made this app worse
by Bunnyfabuloso
The recent update to this unreliable app involved removing the function to adjust ride control and speed settings, I rely on my scooter to take care of most of my day to day errands and tasks, but after I updated my okai app earlier this week, my scooter randomly switched from it’s highest speed mode to it’s lowest speed mode WHILE I WAS RIDING IT. I pulled over asap to go into the app to change it back but nowhere in the app did i have the option anymore. Very frustrating. What’s even worse is that the “push to start” safety setting also turned off randomly?? So my scooter almost pulled me into moving traffic while i was waiting to cross a busy street because of a thumb twitch… and the app didnt have the option to turn that back on anymore either.
TLDR: please continue working on this app to put all the functions we need in, because i had a really scary ride home the other day 😑
what happened?
by @Jermzy
this app was a little buggy before, but I very much dislike how they removed the custom color effects for each different drive mode. there used to be an option to edit the way it looked when you were accelerating, stationary, and charging. now it only adjusts for when it’s on or charging, but with lesser effect options. I know I’m not the only one who specifically bought one of their scooters because of the unique color settings that were available. are their any other brands that have more options?
I hate this scooter
by Kaylee Thayer
This is the worst scooter possible history of the entire world, the battery dies in two seconds and the battery will just like actually die and you won’t have a scooter anymore because the scooter doesn’t work because of the batteries is broken and I hate the scooter and I think I just broke the charger and this stupid company won’t do anything about even though it’s their faultdo not ever buy this. It is awful and the top speed is 11 miles an hour when it says, it’s supposed to go 25. DONT BUY
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