Codes app not working? crashes or has problems?

Codes Status

Published by Alex Grinman

Beautiful and easy-to use authenticator for time-based one-time passcodes (TOTP)
that is securely backed up to iCloud and synchronizes your codes across all your
devices. Secrets are *only* stored in your iCloud Keychain for secure backup
and synchronization across all your devices.

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Common Codes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Codes app on iOS and Android devices. Solve all Codes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Codes iPhone Issues and Solutions

Codes iOS app crashes, not working, errors
Codes iOS app network issues
Codes on iOS has black/white screen

Codes Android App Issues and Solutions

Codes has errors/crashing/not working
Codes server network connectivity issues
Codes has black screen

Codes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Codes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Codes app crashes or not working on Iphone (iOS):

Close and restart the Codes app on iPhone
Update Codes app to the Latest Version for iOS
Uninstall and reinstall Codes iPhone app
Update your iPhone to the latest iOS version

Fix Codes on iPhone unable to connect to server/internet connection issues::

To resolve Codes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Codes black/white screen (blank screen) on iPhone:

Follow the Codes iOS app troubleshooting guide Here →

Codes Android App Issues and Solutions

Fix Codes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Codes app issues:

Force Stop the Codes App
1. On android, goto "Settings" » click Codes app. » click "Force Stop".

Update Codes to the latest version on PlayStore

Clear Codes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Codes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Codes.

Fix Codes unable to contact server/ Codes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Codes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Codes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Codes on android.

Solve Codes black/white screens issue on Android:

Follow the Codes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alex Grinman, developers of Codes.

17.39% Contact Match

Developer: BinaryBoot

E-Mail: [email protected]

Website: Visit Codes Website

About this app

Beautiful and easy-to use authenticator for time-based one-time passcodes (TOTP) that is securely backed up to iCloud and synchronizes your this app across all your devices. Secrets are *only* stored in your iCloud Keychain for secure backup and synchronization across all your devices.