Antivirus app not working? crashes or has problems?

Antivirus Status

Last Updated on 2021-04-15 by Antivirus Deals Inc.

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Common Antivirus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Antivirus app on iOS and Android devices. Solve all Antivirus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Antivirus iPhone Issues and Solutions

Antivirus iOS app crashes, not working, errors
Antivirus iOS app network issues
Antivirus on iOS has black/white screen

Antivirus Android App Issues and Solutions

Antivirus has errors/crashing/not working
Antivirus server network connectivity issues
Antivirus has black screen

Antivirus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Antivirus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Antivirus app crashes or not working on Iphone (iOS):

Close and restart the Antivirus app on iPhone
Update Antivirus app to the Latest Version for iOS
Uninstall and reinstall Antivirus iPhone app
Update your iPhone to the latest iOS version

Fix Antivirus on iPhone unable to connect to server/internet connection issues::

To resolve Antivirus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Antivirus black/white screen (blank screen) on iPhone:

Follow the Antivirus iOS app troubleshooting guide Here →

Antivirus Android App Issues and Solutions

Fix Antivirus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Antivirus app issues:

Force Stop the Antivirus App
1. On android, goto "Settings" » click Antivirus app. » click "Force Stop".

Update Antivirus to the latest version on PlayStore

Clear Antivirus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Antivirus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Antivirus.

Fix Antivirus unable to contact server/ Antivirus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Antivirus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Antivirus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Antivirus on android.

Solve Antivirus black/white screens issue on Android:

Follow the Antivirus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Antivirus Deals Inc., developers of Antivirus.

Verified email ✔✔

E-Mail: mobile-support@avg.com

Website: 🌍 Visit AVG AntiVirus & Security Website

Privacy Policy: http://www.avg.com/privacy

Developer: AVG Mobile

About this app

- Protecting yourself from malicious ads on some porn sites, enhancing your privacy and saving your battery. - Payment will be charged to iTunes Account at confirmation of purchase.

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