Fanatics Collect Reviews

Fanatics Collect Reviews

Published by on 2025-01-24

🏷️ About: Manage your PWCC Vault portfolio from the palm of your hand.   A convenient way for PWCC members to manage their trading card assets and collectibles.


       


Overall Customer Experience 😎


😎 Positive experience
51.8%

🤬 Negative experience
34.0%

🫥 Neutral
14.3%

~ from Justuseapp.com NLP analysis of 617 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Makes it easier to use PWCC services, especially the vault

- Easily share high quality scans of cards to social

- Browse the marketplace when not on computer

- Bid, buy and sell from the app

- Incredible UI and awesome features

- Entire collection viewable on phone



Read 45 Customer Service Reviews 😠💢

4.5 out of 5
Very Frustrating

Sorting by price filter does not work whatsoever.
Also if you leave FanaticsCollect and come back to it you will have to start scrolling all over again; it does not save your spot.
I suggest start bidding on web browser and only use FanaticsCollect for bidding on things you have already been following/bidding on.
Do not try to find new items to bid on with FanaticsCollect .

I don’t have a phone number

All I need is to find the price of my cards that’s IT

Understaffed, unprecedented delays

Takes 1-2 weeks or longer for them to process fulfillment requests via their app or website. UI of app is good though.

Slow and glitchy

App is very slow when loading auctions and will kick me out.

Lack of dashboard?

Why is there no dashboard where you can manage active auctions where you are bidding? Seems you have to search every time for the same listing.

!!!Seller Beware!!!

Marketplace accepts cards and identifies cards from within the company. PWCC mislabeled my item causing it to sell much less than what it was worth. I contacted PWCC about the mislabeled item and was told that the card was going to sell as is. My issue ticket is currently “in a managers inbox” going on 2 weeks.

This card sold for 7x less then actual value.

Assuming they won’t correct my issue I will take this as a loss and will refuse to send any other cards.

I do not recommend sending high valued cards to this marketplace.

**PWCC WAS BANNED FROM EBAY FOR SKETCHY PRACTICE**

Will Contact BBB

Entered login info and then all I get is black screen

I can’t actually use FanaticsCollect . I entered my username and password, then accepted faceID login and all I get is a black screen. Hoping this gets fixed asap.

Trim

Trimming

Terrible idea

Fake cards they are 50% fake

Grading

I don’t understand what happened with the grading and pay after they sell through the weekly auction. I’m disabled and don’t have any income the first couple times I submitted went great and paid as soon as I got the invoice. So I submitted 40 more cards and then 55 more after that because I knew the 40 would pay for both submissions and have money left over. It took 50 days to get them back and about 7 days for curation and then I got to wondering about that and they had a hold on them until I pay for the grading. It was a shock because I didn’t have any warning at all on that and that was the big reason for me using PWCC to begin with and now I have all those cards in there and no way to pay for them. I was just wondering if anyone else has this happened to them.

App consistently crashes

Use the website if you’re trying to participate in weekly auctions. FanaticsCollect consistently crashes and only for the weekly options. Makes me want to pull my cards out completely it’s so frustrating

Worst Customer Service of any company I’ve ever dealt with.

Go look at their google reviews for their physical location in Tigard, OR. Have been overcharged, lied to, and stolen from. Highly recommend you store yr cards elsewhere. Would also stay away from their shady marketplace.

Glitchy

Searching for cards is made impossible. It freezes every time. My phone heats up significantly when using FanaticsCollect.

Worse Than Before

The newly updated app make it hard to scroll through the items… whenever I click on an item and hit back it refreshes my page and take me back to to very beginning. Had to scroll down again back to where I was at.

And I am not able to copy the name of the listing as well. Which make it an extra step for me to search for item’s market price and sold history.

Just let me stay on the app please

Every time I try to submit something into my vault, it takes me to safari and it just says “oops page not found” so I cant put anything into my vault. And when I try to do anything really it takes me to safari and I’m tired of it.

Not impressed

Downloaded FanaticsCollect as I enjoy adding to my collection via online auctions and have used PWCC before. I mainly use eBay and have found their app very easy and straightforward to use. I do want to note I have only used FanaticsCollect since Fanatics took it over from PWCC.

First impression was good. App was easy to download and sign up for. It’s fairly easy to use and find what you are searching for.

I do find it somewhat clunky to use though and bidding is not very user friendly. For example, you can only increase your bid by the amount FanaticsCollect wants you to bid (so $1, $2, etc increment) vs you putting in an amount. You also need to pay the buyer premium so a $20 bid will ultimately be higher (FanaticsCollect does note this). Shipping and handling is a flat fee and starts at $5 and they charge a premium for using credit cards too. Also, they add additional time to the end of the the auction so when I thought I had won my item, it went into an additional bid period allowing the price to change. Lastly, I have not received any updates on my purchase to notify me if/when it will ship or a tracking number. I won an auction on a Sunday night, paid Monday morning and 7 days later still no item. In the meantime, I have won an item from eBay after my Fanatics win, and have already received.

SCAMMERS

I purchased an expensive fixed priced card through PWCC and paid via ach transfer same day. They told me several days later fraud was detected on my account and they froze my account and required extensive information from me to approve my purchase including bank statements. I was dealing with Katie Breninger who is their “trust and safety lead” but she stopped replying to my emails and would never answer my questions directly. I tried contacting them via social media, filing complaints, and every other option I could but was still being kept in the dark as to why they wouldn’t ship my card out. I then asked for a refund but they refused and I couldn’t get one through my bank as it was an ACH transfer. Overall I would NEVER purchase through PWCC/Fanatics Collect again and if you do your research you won’t either. Complete incompetence and shady business practices form this company. Save your money and time and purchase elsewhere.

New update is awful

FanaticsCollect is legitimately unusable for me. It keeps saying I need to verify my account which I’ve done. If they fix this my rating will increase immediately but as of now I can’t use FanaticsCollect

Fanatics broke the app…

Turns to fanatics and immediately doesn’t work right anymore… classic fanatics 😂

Also app is just simply worse than before. The way everything is listed makes it significantly harder to sort through and consider multiple auctions at once. It’s impossible to sort or filter through your bids or watch list and filtering options on the regular search are limited relative to the old app too. Why would they possibly take away functionality when updating FanaticsCollect ? This is exactly what fanatics does to every part of the hobby they touch, it’s so disappointing.

Bring back PWCC

Already miss PWCC owning this platform outright. Hilariously inept first interface from Fanatics but what can you expect from such a cancer of a company. No filters for favorites or your bids. They also removed sorting by earliest year which is what I used exclusively. Whole site is much uglier and bulkier now. They have Also removed the smaller sports outright like golf, racing, fighting, misc sport, etc.

Fix it!!

App doesn’t work with last iOS grade

My app is pitch black when I login and can’t access my account. Please fix with new update. Thanks

Horrible Search Gets Worse

Overall FanaticsCollect is 3.5 stars. But the search function is -2 and getting worse with each update. For example, why does it now show sold listings when I search in the weekly??

Not for buyers

App seems to work well for managing your vault inventory but I am a buyer and you cannot search auctions or bid through FanaticsCollect . Disappointing.

Super SLOW

FanaticsCollect is great everything is perfect about it but everytime I have to exit application and enter again because it WONT LOAD THE PAGES every single time sometimes I’m waiting 5 min to load and lost opportunities in serious Bids that I know I could’ve won

Needs a better interface.

There’s no way to check the bids/offers you have alrdy submitted without searching for each specific item… lots of things they can do to FanaticsCollect to improve it

Great app

Great app but screen freezes a lot and let you scroll down or up

New features added a lot

Being able to bid, buy and sell from FanaticsCollect is a breakthrough

So fun

Im an adult who has never traded cards for money but always collected them growing up and FanaticsCollect has changed my perspective completely on what card trading can do for your mental and financial health

Gamechanger

Killer app. They came out the gate with an incredible UI and awesome features. Can’t wait to have my entire collection viewable on my phone 🔥

Great interface

Hands down best asset management app out there!

Awesome company

The place to sell your cards 100% satisfaction!

PWCC

Very fast and clear images!

Wow my favorite auction site

This auction house absolutely blows eBay away. I’d rather shop here than anywhere else.

Awesome!

Very clean interface. Really loving it.

Buying Selling and Grading with PWCC

Can’t get enough!! I love working with hobbyist that has great knowledge of the Game and a incredible platform!!

Good Trading Card App

Very neat idea, and very good staff

Best App to buy and sell cards, hands down

You can tell PWCC took their time with FanaticsCollect as it not only is easy to use and has a great user interface, it’s also extremely easy to find the cards you’re interested in. Great filtering system to easily sift through thousands of cards and bid on straight from your phone.

Plus I’m a huge fan of their flash auctions as I can submit a card midweek to a weekly auction and it will close on that Sunday. Perfect for modern cards 💯💯.

Greatness

FanaticsCollect is setting the new standard for buying and selling cards. FanaticsCollect is smooth and fluid and super accessible for truly anyone to use. I sell cards regularly and PWCC has created the most hands off experience I have ever experienced in resale. My favorite place to maximize my sales and offers me a huge inventory and selection to shop cards. Don’t sleep on these guys! They are awesome!

I’m new to the sports card auction scene

I have had some difficulties since I am basically technologically challenged!
But PWCC has walked me through it and helped me navigate the process
I’m having fun and maybe even making a few bucks

The PWCC app is great!

I love the PWCC mobile app! I mainly use it for the sales history tool that helps me value my cards using past sales comps. I also love the high res images of my cards. They look just as good as holding your card in hand.

Love it

Love FanaticsCollect although the last day or two it just goes to a blank screen after loading.

Superior Mobile Experience

FanaticsCollect makes it way easier to use PWCC services, especially the vault. I love being able to easily share high quality scans of my cards to social and browse the marketplace when I don’t have my computer with me. Excited to see FanaticsCollect get better over time!

Ron Gurr
2023-04-04

First experience this weekend. Had a lot of help with chat and email to pull it off since I had questions, all of which were answered. One heck of a lot less complicated and expensive than ebay. Accusations of shill bidding is nonsense. Beef I had was with grading service, not PWCC. And PWCC takes care to obtain $25 Beckett grading!

Michael A Seroka
2022-11-02

man these guys are terrible!MISTAKES on my account from sending wrong cards to csg-bgs for grading. listing 5 of the same card in a weekly auction!making a 3 card lot of tiger woods 1997 gold foil rc . the person running my account should be FIRED !im done with pwcc after they auction off my items! DONE gonna try goldin . so far goldin has been ok .just started with them!

Daryl E Tisinger
2022-08-20

I just used your Grade and submit cards for the weekly auction and was greatly disappointed with the outcome! After auctioning my 30 cards, I owed YOU money. I researched current sales on other auction sites and figured my sales on your site were about 1/3 of the other sites!! According to my research, my cards would have sold on another site for a minimum of around $800, (the very least), on your site they sold for a little over $400!!! I might have thought that is just the luck of the draw, but I find it odd that EVERY card sold under current sales! There were 5 cards that didn't sell and I was told I "forfeited" those cards to you!?? I don't remember seeing that in my submission. I'm afraid to submit the next group of cards I selected, I would hate to see one of my Upper Deck Griffey rookie cards sell for $200 or $300!!!



Is Fanatics Collect Safe? 🙏

Yes. Fanatics Collect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 617 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Fanatics Collect Is 60.4/100.

Safety Analysis

84.0% of users say app is Safe 👍
84.0%

11.2% of users say app is Risky 🚨
11.2%

4.8% of users have Some Concerns ⚠️
4.8%


Is Fanatics Collect Legit? 💯

Yes. Fanatics Collect is a totally legit app. This conclusion was arrived at by running over 617 Fanatics Collect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Fanatics Collect Is 77/100..

🔏 Privacy & Data Safety

Fanatics Collect collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

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Features

The PWCC mobile app creates trading card liquidity allowing users to seamlessly sell, ship, share, and analyze their trading card investment portfolio.

All cards are listed in a fun and straightforward interface, including insured values for each card and a stated value of your entire vault portfolio.

Users can easily sell their cards through our curated Weekly Auctions, our high-end Premier Auctions, or as a fixed price with the ability to accept offers on our Fixed Price Marketplace.

Not a PWCC Vault member yet? The app provides users with a unique vault address with instructions on how to send in your first shipment of cards.

A convenient way for PWCC members to manage their trading card assets and collectibles.

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Developer:
PWCC