LivChat app not working? crashes or has problems?

LivChat Status

Last Updated on 2024-10-12 by Horgos Yong Yang An Feng Network Technology Co., Ltd

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Summary of LivChat Problems 😠👌🔥

- Some features, such as video requests, require payment.

- There were issues with making calls in the app.

Have a Problem with LivChat - Live Video Chat? Report Issue

Common LivChat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LivChat app on iOS and Android devices. Solve all LivChat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LivChat iPhone Issues and Solutions

LivChat iOS app crashes, not working, errors
LivChat iOS app network issues
LivChat on iOS has black/white screen

LivChat Android App Issues and Solutions

LivChat has errors/crashing/not working
LivChat server network connectivity issues
LivChat has black screen

LivChat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LivChat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LivChat app crashes or not working on Iphone (iOS):

Close and restart the LivChat app on iPhone
Update LivChat app to the Latest Version for iOS
Uninstall and reinstall LivChat iPhone app
Update your iPhone to the latest iOS version

Fix LivChat on iPhone unable to connect to server/internet connection issues::

To resolve LivChat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LivChat black/white screen (blank screen) on iPhone:

Follow the LivChat iOS app troubleshooting guide Here →

LivChat Android App Issues and Solutions

Fix LivChat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LivChat app issues:

Force Stop the LivChat App
1. On android, goto "Settings" » click LivChat app. » click "Force Stop".

Update LivChat to the latest version on PlayStore

Clear LivChat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LivChat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LivChat.

Fix LivChat unable to contact server/ LivChat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LivChat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LivChat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LivChat on android.

Solve LivChat black/white screens issue on Android:

Follow the LivChat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Horgos Yong Yang An Feng Network Technology Co., Ltd, developers of LivChat.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit LivChat Website

Privacy Policy: https://sites.google.com/view/livchat-privacy-policy

Developer: LivChat

About this app

During live video chat, the screen will be blurred automatically if we detect anything inappropriate displayed. Once you hit it off with someone, you can send a text message with stickers or invite them to a video chat. In our video chat rooms, you can share your thoughts, practice foreign languages and do much more. There are stickers, auto-translation, and virtual gifts to help you show friendliness in an international chat. You are literally ONE TAP away from amazing new friends all over the world! this app team checks every profile before making it available to you, which means only real people are welcome to the fun, no scammers! Enjoy a fast connectivity and HD video chat quality on your phone. Remember to be polite and nice in any private chat! You will be matched with friendly members of our community who are looking for a friend or casual online chats. this app makes meeting new people easy, safe, and fun.