Signature Status

Last Updated on 2026-04-29 by SMM service, s.r.o.

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Most reported problems

Not working

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Common Signature Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Signature network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Signature App
1. On android, goto Settings » Signature » click [Force Stop]

Clear Signature App Cache and Data:
1. On android, goto Settings » Apps » Signature » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Signature.

On android, goto Settings » Apps or Manage Apps tab.
Click Signature » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Signature » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Signature

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Developer: DocuSign

Jul 26, 2025, 07:51 AM
a Mac user from Nancy, France reported problems with Signature : Not working
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