Charging Play app not working? crashes or has problems?

Charging Play Status

Published by FortuneCan (Shanghai) Technology Co., Ltd.

A charging animation software with iOS 14 shortcut command automation is used.
When the mobile phone is connected to the data line or the wireless charging
panel is placed, the program will automatically start and turn on the charging
animation display.

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Common Charging Play Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Charging Play app on iOS and Android devices. Solve all Charging Play app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Charging Play iPhone Issues and Solutions

Charging Play iOS app crashes, not working, errors
Charging Play iOS app network issues
Charging Play on iOS has black/white screen

Charging Play Android App Issues and Solutions

Charging Play has errors/crashing/not working
Charging Play server network connectivity issues
Charging Play has black screen

Charging Play iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Charging Play app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Charging Play app crashes or not working on Iphone (iOS):

Close and restart the Charging Play app on iPhone
Update Charging Play app to the Latest Version for iOS
Uninstall and reinstall Charging Play iPhone app
Update your iPhone to the latest iOS version

Fix Charging Play on iPhone unable to connect to server/internet connection issues::

To resolve Charging Play network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Charging Play black/white screen (blank screen) on iPhone:

Follow the Charging Play iOS app troubleshooting guide Here →

Charging Play Android App Issues and Solutions

Fix Charging Play not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Charging Play app issues:

Force Stop the Charging Play App
1. On android, goto "Settings" » click Charging Play app. » click "Force Stop".

Update Charging Play to the latest version on PlayStore

Clear Charging Play App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Charging Play app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Charging Play.

Fix Charging Play unable to contact server/ Charging Play internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Charging Play » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Charging Play » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Charging Play on android.

Solve Charging Play black/white screens issue on Android:

Follow the Charging Play android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FortuneCan (Shanghai) Technology Co., Ltd., developers of Charging Play.

58.06% Contact Match

Developer: QlsMobile

E-Mail: [email protected]

Website: Visit Charging Play Website

64.52% Contact Match

Developer: Hugsoft

E-Mail: [email protected]

Website: Visit Hugsoft Website

About this app

The program will automatically calibrate the decimal data of charging percentage according to your charging data, and automatically learn to calibrate so that the device can understand you better   the software needs to cooperate with iOS 14 shortcut command automation to achieve a perfect experience. When the mobile phone is connected to the data line or the wireless charging panel is placed, the program will automatically start and turn on the charging animation display. When the data line is pulled out or removed from the wireless charging panel, the program will automatically exit, which is convenient and practical. A charging animation software with iOS 14 shortcut command automation is used. Please set it according to the configuration process. For low version system, please add boot to shortcut center, and then manually start charging animation.