Guest-App Reviews

Guest App Reviews

Published by on 2025-05-22

🏷️ About: Welcome to your Hotel Guest App. The Guest App allows you to open your hotel room door and access your room with a click of a button, view all of your reservation details, chat with the hotel and gain easy access to all relevant hotel services.


     


Is Guest App Safe to Use?

We Investigate the app owner's website (Duve.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 17 combined software reviews.

Is Guest App Safe?
Guest-App does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Guest App Legit?
Guest-App does not appear legitimate based on our analysis.
0/100



Read 9 Customer Service Reviews 😠💢

1.3 out of 5
Unusable

GuestApp has a glitch every time it opens where it asks you to go back to a previous page and doesn’t link correctly, so you are stuck on the page you are supposed to be going back from. There is no way for the user to fix this error and it happens every single time you open GuestApp . No one tested this before publishing.

Unusable terrible app

I never write app reviews but this one is terrible! We were told to use GuestApp to access our room. Thank goodness the front desk was staffed and gave us key cards. This is beta software at best. Please make GuestApp work if you want guests to be able to use it(!)

Cannot go back to previous screen

App advices to go back to previous screen to activate and there is no option to go back. Please test and fix it

Useless

I was not able to open GuestApp . It sends me back to previous page to activate. There is no link or something that indicates to activate.

Just a bad idea

Worst thing to do while tired and trying to check in.

Don’t waste your time

App is hot garbage. After install it states: open your browser and log in.
WTH???

Terrible - unusable & lacks core APIs

GuestApp doesn’t not launch from stay link on Android. iOS version activated via stay link but messaging is not functional (new messages not showing up).

GuestApp lacks some of the basic core APIs like push notifications!

Don’t

Only reason it gets 2 stars is that it displays my reservation and wifi password. Everything else doesn’t work.

Great app!

I used GuestApp at a hotel I stayed at and it worked perfectly the whole time. Didn’t have any issues opening the door and it was super convenient to have my key so handy in my phone! I had access to my room and the rooftop lounge and was able to share the guest app with my family members so they could get access too.

Would definitely recommend!



Is Guest App Safe? 🙏

Guest-App does not appear safe based on available data. JustUseApp Safety Score for Guest App is 0/100.
This assessment is based on our NLP analysis of 17 user reviews. Combined with the app store average rating of 1.3/5.

Safety Analysis

93.8% of users say app is risky 🚨
93.8%

6.3% of users say app is safe 👍
6.3%

0% of users have some concerns ⚠️
0%


Is Guest App Legit? 💯

Guest-App does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Guest App is 0/100 .
This conclusion is based on analysis of 17 user reviews.

🔏 Privacy & Data Safety

Guest App collected the following data from you:

  • Data Linked to You:
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Guest-App? Post a Review




Features

The Guest App allows you to open your hotel room door and access your room with a click of a button, view all of your reservation details, chat with the hotel and gain easy access to all relevant hotel services.

You can also discover additional activities in the hotel area, book transportation, and invite additional guests to the app.

Additionally, the Guest App will auto-translate all hotel communication to your native language.

  Contact Support
Developer:
Servi Smart Solutions Ltd

Contact e-Mail:

Website:
🌐 duve.com

Privacy Policy: