The Way App - Your Car's Best Friend
The Way App combines all the things that
you and your car need. It's the top-rated parking app to book airport parking,
hourly parking, monthly parking, city parking, and more. It's also a car
services app, a car insurance app offering free auto ins...
My husband and I used Way Airport Parking over the last weekend just gone. We returned at midnight on Sunday to find that we had a flat tyre (and had no spare ). I went down to ask both of the guys on at the time whether they may have a pump but they didn't however Ron (who I believe is the night manager) said that if I took off the tyre he would run me to the servo down the road and get it pumped up. I found out after the assistance that he had actually finished work for the night and therefore was assisting me in his own time. Ron drove his car to mine which was on the top level, picked up my tyre, drove me to the servo assisted with putting air in and drove me back and made sure that the tyre went on fine. I just wanted to say that it's rare to find such great customer service and wanted to say thankyou again to Ron and Way and I'll be sure to continue using your services any time I go to the airport THANKS AGAIN RON!!
Highly Recommend You Avoid This App/Service
How’s this for customer service: We made a reservation, paid for it in full through the app. Showed up at the location for the event last night (Staples Center in LA), only to find out that Lot has been out of business for quite a while! So, basically I paid for a spot, showed up to find it fenced off/closed, had to drive to another Lot (btw that Lot attendant told us numerous other people complained to him that they had been duped the same way recently by Way re the closed up Lot), then pay for that new spot in full, all of this caused us to be late for the event, and best of all.. I just called Way customer service to let them know what happened. Their response was not an apology, or sorry, or thanks for letting us know. What they said was “as far as we know the Lot is still open, (they basically called me a liar) and since i’m calling them after the event date (as opposed to??) they won’t give me a refund unless i send them a copy of the receipt for the additional $20 i had to pay to the other Lot i ended up parking at! Then, they would “review” it and get back to me to see if it qualifies for a refund! Needless to say, I immediately deleted the App and will never use Way again. There are several other much better options out there, and ones that care more about the customer experience than just making a quick buck.
Really bad experience.
The very first option with a tag that says OFFER on JFK Airport parking from Way is Airlot parking. This is the first and last time I use Way because they have to do research and be aware of the facilities they offer to the Way users. This Airlot place should not be in business, it is chaos, they don’t know what they are doing and what’s worst they don’t even know how to drive or don’t care how to drive the vehicles they are trusted with. When I dropped the vehicle off I was told the shuttle will take long so they suggested to take an Uber which I did. But the unbelievable stuff happened when I picked it up 9 days later. The shuttle this time did the job. But at the lot, you have to look for you car that could buried 3 or 4 cars deep. While I was there one of the employees swiped another car and left it touching together damaging the front right side. After I inspected my vehicle it had a paint chip the size a penny in the back bumper and scratches in the front bumper. I asked what happened, they said to text the pictures of the damage and someone will contact me which is not happening. That was my experience. Be careful with Way. They told me they are jot responsible for any damage, sorry, exactly their words.
Why it is on top of the world?
Way goes with fine detailing. Instead of generalising any event sub-topic, Way sets itself up, with various sub-headings of all sources of entertainment possible, and then makes a list for you, based on your choice, hence it's able to cater everyone, who look for various kinds of events taking place in their city. This app is a lifesaver for me, and here's why. Recently, I was trying to register for an education fair of universities. Since online registration gives you the benefit of free entry, I tried my best to register for the same, via Instagram respectively. Somehow, it was unsuccessful and the deadline was inching closer day by day. One day, my senior asked me to check out this app, and here I am. I can't thank enough for helping me out with the registration. I instantly got a confirmation call from a volunteer, regarding my registration. Thank you Way
This was the first time I used Omni our of MCO and found it easy to find, easy and rather quick to get my car dropped off and on a shuttle to catch our flight. I appreciated that the spaces for self park were not crammed too tight as to avoid scratches from other people’s car doors. We were given a lift from our car to the building to catch the shuttle but not offered that when I arrived to get my car. This is why I gave it 4 stars.... would have been 5 had we been offered that. Especially after flying all morning from across the continent and pretty exhausted from our travels. The car was a ways from the building and the walk not too appreciated as I wasn’t expecting that! So if you are traveling with family- you’ll need to leave them at the building to wait while you do the hike to get your car. Other than that- it was a good experience all around.
My wife and I love Way. On our trip in May, we used the covered outdoor parking and it was great, but I left a dome light on and our battery was dead when we got back a week later. Our shuttle driver had their guy give us a jump and he helped me get the car running.(It was so cold it took almost 20 minutes to get it jumper and running.) Everyone was so great! So this last trip we decided to use the Way parking and it was Perfect! No issues at all, car up front and running for us ready to load up and drive out. Estella also had our card and paperwork waiting in the car for us. She was very nice and helpful. My wife and I have come to count on Way, to help make our trips easier and as trouble free as possible. We will always use Way Parking when we travel!!!
Reservation is not guaranteed
It was Christmas Day, and a week prior I booked a parking spot for Seatac airport. Everything was set, and all is well right? Wrong. I pulled up to the parking lot where I booked my reservation and they said the parking lot was full. I said I have a reservation through “Way”. They said to call “Way”, and maybe they have another parking lot. Of course none of this is convenient when your trying to catch a plane with your 5 person family. I call “Way” and sit on hold for 5 minutes for the representative to tell me they have no more availability, and they can’t offer any assistance besides reimbursing me. Unacceptable. This app should say, “Your reservation is not guaranteed.” The other bummer is they left me and my family trying to find parking on Christmas Day. Luckily a company called Jiffy took us in. Apparently we weren’t the only customers that “Way” left stranded. I’m hoping that beyond the reservation they also pay my bill for my last minute and expensive parking, but we will see. I recommend not using this app for reserving your airport parking.
Wonderful experience! All staff were prompt, friendly, and helpful. One of the many employees we found near their fleet of shuttles kindly directed us to the correct location when we failed to notice the sign to the indoor lot. We left the lot quickly upon our arrival and had no wait when we returned. In fact, they were waiting for us! Both drivers took care of our well-stuffed 50 pound suitcase with smiles, even carefully placing it in our car after our return. We felt very comfortable leaving our car in their indoor parking because it appeared clean and well secured. It was great not having to navigate the traffic around the airport and the price was better than we would pay for airport parking. We will definitely use them for our future needs!
I used Way Airport Parking for the first time this June. I can't say enough good things about the service. The staff is so friendly and professional. A bus was there to pick us up right after we parked! Our driver, Anthony, was extra friendly and professional. Upon my arrival back to New York, I didn't have to wait long for a bus to pick me up. Our driver, Jerome, was kind, fun and professional! I left without getting a receipt, and when I called back a few days later I thought that would be a problem. It wasn't at all! Mauritania took the time to send proof of my stay. All of this to say I would recommend using this service to anyone flying out of the US. Great service and employees! True hospitality!
I don't understand where the bad reviews are coming from. I recently used Way Airport Parking service for a four day trip out of town. From the time that we arrived to park to the time that we got off at the airport, everything was great. The driver immediately picked us from our parking spot and was friendly and excellent. She kept us entertained on the short bus ride to the airport. Coming back was even easier. We went to where they told us where they would pick us from, got on immediately and we were back to the car. That driver was just as friendly. I think Way's Parking was convenient and had good customer service. Will use again.
Way is put to take your money! They knowingly advertise false information! We prepaid for airport parking that states the location was one mile away! Location was an extremely small lot adjacent to the main drag with little to no parking. We had to drive 5 miles not the one they indicated to find out the lot was so small and packed in like a dealership. NO ROOM TO EVEN GET OUT OF YOTR CAR. We had to race to the general parking garage to have to pay three times to amount to find out the do not refund you In the same manner as payment was made but in WAY BUCKS that we will never use so we paid over $80 and another $228 to park for 5 days and all they could do is give you credit! Not kewl and will never recommend them for anything. They are located is CA and have no idea what they are selling only thing they want is your Money! Don’t do it and run like hell! Seeking legal action and submitting complaints to BBB!
Good features with no glitches
Very easy indoor parking in their garage and a quick ride to the terminal. However it was at that point I realized that I had left my phone in my vehicle. When I told the shuttle driver (Davis S.) that I needed to return to their garage, he said "not a problem" and took me directly back and dropped me off. He then told me that he would wait for me and I could just leave my bags. Two or three minutes later when I got off the elevator, there he was inside waiting and then he took me back to the terminal. Great service far beyond what I expected! Obviously Davis S. knows that he is the face of Way Airport Parking for the people on his shuttle!
Makes things so much easier navigating in and out, especially if you’re in a hurry.
Excellent customer service every single time. I travel often and Way is my go to for parking ease. Every person I have ever interacted with is exceptional in their manner and professionalism. Their team is there to see that you are taken care of and it shows in everything they do.I recently had a week long trip, numerous delays and rolled in near midnight to find a flat tire on my vehicle. Their team helped me reinflate my tire and made sure it stayed so I could get home safely. They offer indoor, outdoor and valet parking, allowing numerous pricing options based on your need.
So, we ended up arriving at 2am on 03 August after a long 2 hour drive from Oklahoma city due to a delay in our original flight caused us to take another flight; there were already no incoming flights into airport, and we were out there alone on the departure pick up point in the winter cold. Again, Way parking had excellent service and very friendly staff as usual no matter what time you arrive (they operate 24/7), and one phone call later the bus came swinging by to pick us up and take us back to our car garage. Coffee was a life saver with still another 40min drive after picking up our car! Thanks again!
The one to use
Arrived earlier than expected, 3:00am everything was as clockwork, booking in and transfer to airport. return flight delayed so we were an hour later than expected we had about 5mins wait for the transfer bus after we phoned which we thought was really good, on arrival at the parking area, on handing in our card for our keys we were shown where the car was, once again hassle free. We are due to do the same trip in a months time and will be using this service again. May we also thank the staff for their help and politeness they showed us during our contact with them
A better way to Contact apps
You can now contact Way - Parking & Auto Insurance customer service directly
via Email using our new site - AppContacter.com
Yes. Way - Parking & Auto Insurance is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 32,379 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Way - Parking & Auto Insurance Is 22.3/100.
Yes. Way - Parking & Auto Insurance is legit, but not 100% legit to us. This conclusion was arrived at by running over 32,379 Way - Parking & Auto Insurance User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Way - Parking & Auto Insurance Is 22.3/100.
Way - Parking & Auto Insurance works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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