Adguard Secure app not working? crashes or has problems?

Adguard Secure Status

Last Updated on 2021-09-05 by Mobile Target LTD

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Common Adguard Secure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Adguard Secure app on iOS and Android devices. Solve all Adguard Secure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Adguard Secure iPhone Issues and Solutions

Adguard Secure iOS app crashes, not working, errors
Adguard Secure iOS app network issues
Adguard Secure on iOS has black/white screen

Adguard Secure Android App Issues and Solutions

Adguard Secure has errors/crashing/not working
Adguard Secure server network connectivity issues
Adguard Secure has black screen

Adguard Secure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Adguard Secure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Adguard Secure app crashes or not working on Iphone (iOS):

Close and restart the Adguard Secure app on iPhone
Update Adguard Secure app to the Latest Version for iOS
Uninstall and reinstall Adguard Secure iPhone app
Update your iPhone to the latest iOS version

Fix Adguard Secure on iPhone unable to connect to server/internet connection issues::

To resolve Adguard Secure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Adguard Secure black/white screen (blank screen) on iPhone:

Follow the Adguard Secure iOS app troubleshooting guide Here →

Adguard Secure Android App Issues and Solutions

Fix Adguard Secure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Adguard Secure app issues:

Force Stop the Adguard Secure App
1. On android, goto "Settings" » click Adguard Secure app. » click "Force Stop".

Update Adguard Secure to the latest version on PlayStore

Clear Adguard Secure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Adguard Secure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Adguard Secure.

Fix Adguard Secure unable to contact server/ Adguard Secure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Adguard Secure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Adguard Secure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Adguard Secure on android.

Solve Adguard Secure black/white screens issue on Android:

Follow the Adguard Secure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mobile Target LTD, developers of Adguard Secure.

About this app

GoGuard blocks popups, banner ads, video ads and other annoying ads, makes a huge difference in your computer's speed. GoGuard provides you an adfree experience of browsing the Internet. GoGuard is also a fast and secure app that blocks ads and also stops advertisers from tracking your activities on the internet.