E-POST Briefe app not working? crashes or has problems?

E-POST Briefe Status

Last Updated on 2021-03-02 by Deutsche Post AG

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Common E-POST Briefe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot E-POST Briefe app on iOS and Android devices. Solve all E-POST Briefe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

E-POST Briefe iPhone Issues and Solutions

E-POST Briefe iOS app crashes, not working, errors
E-POST Briefe iOS app network issues
E-POST Briefe on iOS has black/white screen

E-POST Briefe Android App Issues and Solutions

E-POST Briefe has errors/crashing/not working
E-POST Briefe server network connectivity issues
E-POST Briefe has black screen

E-POST Briefe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever E-POST Briefe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix E-POST Briefe app crashes or not working on Iphone (iOS):

Close and restart the E-POST Briefe app on iPhone
Update E-POST Briefe app to the Latest Version for iOS
Uninstall and reinstall E-POST Briefe iPhone app
Update your iPhone to the latest iOS version

Fix E-POST Briefe on iPhone unable to connect to server/internet connection issues::

To resolve E-POST Briefe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix E-POST Briefe black/white screen (blank screen) on iPhone:

Follow the E-POST Briefe iOS app troubleshooting guide Here →

E-POST Briefe Android App Issues and Solutions

Fix E-POST Briefe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent E-POST Briefe app issues:

Force Stop the E-POST Briefe App
1. On android, goto "Settings" » click E-POST Briefe app. » click "Force Stop".

Update E-POST Briefe to the latest version on PlayStore

Clear E-POST Briefe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "E-POST Briefe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch E-POST Briefe.

Fix E-POST Briefe unable to contact server/ E-POST Briefe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click E-POST Briefe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got E-POST Briefe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch E-POST Briefe on android.

Solve E-POST Briefe black/white screens issue on Android:

Follow the E-POST Briefe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Post AG, developers of E-POST Briefe.

About this app

Greifen Sie immer und überall auf Ihren digitalen Briefkasten zu und erhalten Sie auch unterwegs oder im Urlaub wichtige Briefe und vertrauliche Post. Die E-POSTBRIEFE werden verschlüsselt auf Ihrem Smartphone oder Tablet gespeichert und die Verschlüsselung garantiert, dass niemand mitliest. Erleben Sie auch die Vorteile digitaler Post und erleichtern Sie sich den Alltag mit bequemen Services. Deutsche Post druckt den Brief für Sie aus und stellt ihn per Postboten zu. Sie können sich kostenlos unter oder über die App registrieren. Einfacher Zugriff von zuhause oder unterwegs. Schreiben Sie einen Brief mobil und versenden Sie ihn klassisch per E-POSTBRIEF. Für die Nutzung der App benötigen Sie einen E-POST Account. E-POST ist ein Service von Deutsche Post. Alle Rechte vorbehalten.